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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.4
307 Reviews

307 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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April 01, 2019

I probably switch dealership for my service Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window More

by Eduard1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Lecher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Zurn, Charles Yang
Apr 02, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Eduard, We appreciate your feedback about your service visit. Our technicians sometimes check for rattles by lightly bumping undercarriage items. I am glad you were able to speak with our service manager Paul Lecher about your concerns. Gloves are not mandatory for our techs. I did mention to our team that they need to double check for any oil residue when the job is complete. We are here and at your service and thanks again for your business! Eric Greskoviak G.M.

March 26, 2019

The Greatest "Red Carson" Number 1 Car Salesperson!!!!!!! Racheina Carson (Red) was a God Send, I went to get a car wash, meet Red and she took care of all my needs, professional, friendly, not the pushy sale More

by chapman/perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Red Carson, Eric Watkins
Mar 26, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Nona, What an AMAZING review for Red! So many kind words, all in one perfectly written paragraph! We really appreciate your business and look forward to serving you in the future. I am sure Red will ad this to her 5-STAR folder! Eric Greskoviak G.M.

March 25, 2019

First time customer here Joe Weil was excellent explaining everything including what I need to have done soon. Joe informed me every step of the way communication was excellen More

by Bgraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bgraham and thanks for the very nice review! Joe does do a very good job at explaining everything, including future maintenance. I will let him know his communication was excellent and you will be back! We really appreciate your business and look forward to serving you in the future! Eric Greskoviak G.M.

March 24, 2019

AWESOME!!!!! I WAS INTRODUCED TO RED CARSON BY ONE OF THE MANAGERS. WE HIT IT OFF FROM OUR FIRST CONVERSATION. RED WAS VERY NICE, PROFESSIONAL, FRIENDLY. I COUL More

by meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, John Domask, Red Carson
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Meme, We love hearing, nice professional and friendly! Red is truly all of those and more! Thanks again for the recommendation and I will pass this on to her. She has a book with all of her AWESOME 5-STAR reviews! We are here and at your service... Eric Greskoviak G.M.

March 24, 2019

Wonderful service This dealership is absolutely fabulous and the employees are always professional and do such good work! I recommend Russ Darrow Nissan to everyone who More

by Dksavage13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Dksavage, We love what you are putting out there! 5-STARS, absolutely fabulous, professional and always do good work! It is our pleasure and we are here and at your service! I will let Joe and the service team know about this great survey and thanks again! Eric Greskoviak G.M.

March 24, 2019

Very fast amd efficient Very fast service! In and out faster than I've experienced elsewhere. Joe in service was great and very friendly! Will definitely be back again More

by LadyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello LadyB, Your review is much appreciated and I will certainly pass it on to Joe! We love hearing fast, friendly and great! Thanks again for the 5-STARS! Eric Greskoviak G.M.

March 19, 2019

Very pleased Always a good experience at this location. Very courteous and efficient. My car was washed too! This was a no charge for me because of a loose bolt. More

by CSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Mar 20, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello CSM and thank you for the 5-STAR review! We like hearing courteous and efficient! I will pass this on to the service team and let them know you had a good experience again. We appreciate your continued support! Eric Greskoviak G.M.

March 17, 2019

Recall The recall was for if I roll down my back windows my doors might open. The recall was supposed to take about an hour and they had it done under an hou More

by Knuckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wise
Mar 18, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello and thank you for the 4.5 STAR review. Sounds like we hit the marks on friendly and helpful! We hope we can hit 5-STARS in the future! Eric Greskoviak 414-586-3050

March 16, 2019

Brakes My advisor is always nice. What I hate is the techs consistently leave oil on my door and seat. They need to put paper on the seats and clean the hand More

by Crissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Crissy, Thank you for your review and rest assured, we are going to have a service team meeting on this. Nobody likes a messy car when we have the products to avoid these situations. I heard what you said and it WILL be passed on to our team! We apologize and please look me up on your next visit. I am going to personally inspect your vehicle. Thanks again for your business! We really appreciate you as a customer and if there is any areas you need cleaned on your vehicle do not hesitate on bringing it in. Eric Greskoviak G.M. 414-586-3050

March 15, 2019

Highly recommend Service is quick ! Customer service is so wonderful/welcoming !!! Highly recommend this dealership if you want great customer service and an all ar More

by A.L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Charles Yang
Mar 15, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello A.L. and thank you for the 5-STAR rating! I will make sure that Charles knows the service here was wonderful/welcoming and quick! The future recommendations are much appreciated! We are here and at your service... Eric Greskoviak G.M.

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