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Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
307 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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307 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
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September 04, 2019
A wonderful experience as usual. Terrific service!!! The service was great and exciting. These people at Russ Darrow's are an asset to your vehicles. They know the cars well. I will be back!!! The service was great and exciting. These people at Russ Darrow's are an asset to your vehicles. They know the cars well. I will be back!!! More
by James Schachtschneider
September 03, 2019
Oil change and tire rotation I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and i I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and it actually was done in 30 minutes. When I asked for a new remote battery it was given free of charge. Happy Customer. I’ll be back! More
by Frankie
Employees Worked With
August 31, 2019
AWESOME This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. More
by Bren35j
Employees Worked With
Other Employees :
Robert Garcia, Edward Ronzoni, John Hayes, Charles Yang, Joseph Griffin, Ron Tolzman, Edward Budler-Ronzoni, Joseph Villicana
August 31, 2019
AWESOME My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good servi My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good service. More
by Bren35j
Employees Worked With
Other Employees :
Robert Garcia, David Earl, Red Carson, Ian English, Eric Greskoviak, Lance Galloway, Joseph Villicana
August 27, 2019
Quick oil change Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. More
by Nissan
Employees Worked With
August 26, 2019
Charles in Service was the best. This is the third time we have used Russ Darrow Nissan’ service department. The latest one was the best. I will buy new cars there and service them th This is the third time we have used Russ Darrow Nissan’ service department. The latest one was the best. I will buy new cars there and service them there until I die. I felt like a customer, rather than a vin number. More
by JohnMequon
Employees Worked With
Charles Yang
August 25, 2019
Service review Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner as well. More
by ChrisRetzlaff
August 21, 2019
Good until i had to pay Service was good. Managers and tech were very friendly. Nothing but praise for them However the checkout process a disappointment Went to pay Service was good. Managers and tech were very friendly. Nothing but praise for them However the checkout process a disappointment Went to pay at the cashier. I provided my spouses credit card because i brought her car in for service. Cashier demands photo id. I told her i am bringing my wifes car for service and she provided me her card. Cashier says you need photo id. I used my other credit card and provided my phot id and she didnt even look at it. I probably wont come back as i was trying to pay using my spouses card and it was her car. She works evenings and we had a joint account Once i handed a different card and she did not even check my id she made my positive experience a complete negative I will seek services elsewhere due to this ridiculous cashier process i hope you actually read and address your process for making payments with common sense More
by Chris
Employees Worked With
Cashier
August 20, 2019
Wrong oil due to coupon told to leave for days for other I used a coupon and was told after i picked up the car i would need to come and repay to have right oil in as the coupon was not for the recommended o I used a coupon and was told after i picked up the car i would need to come and repay to have right oil in as the coupon was not for the recommended oil. the coupon does not state this. I had concerns about my seat moving forward and was told it would need to stay for days that i can not do. The back seat is aligned wrong and was told its not an issue. Will not use this dealer again. Seems like if you use a coupon you dont get proper service and waranty issues are not a concern and if they can be figured out you juat have to deal with it. I have a car thats seat keeps moving up more every time i get in it. More
by Ezs1234
Employees Worked With
August 13, 2019
Quick easy professional This place and these guys are amazing I will continue with them with all my auto needs for sure.. they always provide a1 service and are polite and pr This place and these guys are amazing I will continue with them with all my auto needs for sure.. they always provide a1 service and are polite and professional More
by Ayefee
Employees Worked With
