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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

3.8
290 Reviews

290 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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September 12, 2019

Outstanding service and parts Departments Friendly great staff, kept me informed on Progress of my repairs and gave me options to fix a major repair. Very helpful and knowledgeable a true plea More

by ROOF TENT XTERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lusty, Chris Story
September 11, 2019

Dirty floor mats Travis fixed the transmission issue the car was having. Was nice to work with and finished the job quickly. The front floor mat was left filthy with g More

by Mike cooperman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Wise
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Mike, I am sorry about your floor mats. We will make it right for you. Our detail department will steam clean all of your floor mats at no charge. The service manager will reach out to you ASAP and set things up! We apologize for the inconvenience. Floor protection should have been in place. Eric Greskoviak G.M.

September 05, 2019

Hospitable It felt like home. Very professional. I realy don't have a lot of words. They were great. I have nothing left to say. Great. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian English
September 04, 2019

A wonderful experience as usual. Terrific service!!! The service was great and exciting. These people at Russ Darrow's are an asset to your vehicles. They know the cars well. I will be back!!! More

by James Schachtschneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Ronzoni, Charles Yang, Eric Greskoviak
September 03, 2019

Oil change and tire rotation I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and i More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Frankie, We appreciate the 4-STAR rating. We are happy, that you are happy! Thank you again for your business! Eric Greskoviak G.M.

August 31, 2019

AWESOME My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good servi More

by Bren35j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Corbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, David Earl, Red Carson, Ian English, Eric Greskoviak, Lance Galloway, Joseph Villicana
Sep 01, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bren, We appreciate the "AWESOME" comment! Timely, great people and good service! The team will love seeing this review at our next meeting! We are here and at your service... Thank you! Eric Greskoviak G.M.

August 31, 2019

AWESOME This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. More

by Bren35j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, Edward Ronzoni, John Hayes, Charles Yang, Joseph Griffin, Ron Tolzman, Edward Budler-Ronzoni, Joseph Villicana
August 27, 2019

Quick oil change Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. More

by Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Nissan, Thank you for a 5-STAR review on Travis! He will enjoy seeing this when I put it on his desk. Polite, sooner than expected and we kept you updated during the process. We will take that!!! We are here and at your service... Eric Greskoviak G.M.

August 26, 2019

Charles in Service was the best. This is the third time we have used Russ Darrow Nissan’ service department. The latest one was the best. I will buy new cars there and service them th More

by JohnMequon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Aug 27, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello John, Thanks for the 5-STAR shout out about Charles! We appreciate the fact you will buy and service here in the future! Much appreciated sir!!! Eric Greskoviak G.M.

August 25, 2019

Service review Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner More

by ChrisRetzlaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Yang
Aug 27, 2019 -

Russ Darrow Nissan of Milwaukee responded

Chris, I have heard this before about Joe and Charles. Courteous, patient and willing to answer all of your questions! Seems like the right way to do it! We are here and at your service!!! Hope to see you soon...Eric Greskoviak G.M.

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