Russ Darrow Nissan of Milwaukee

Mike was great! ! He was there for us and made us feel welcomed and appreciated. ! He was there for us and made us feel welcomed and appreciated. More

I put a $1,000 deposit down to buy a specific car there. When I arrived to purchase it they had me sit around for an hour and a half telling me that they were working on the paperwork only for me to find ou When I arrived to purchase it they had me sit around for an hour and a half telling me that they were working on the paperwork only for me to find out that they had sold the car someone else the previous day. The salesperson and the manager were not forth right about anything. I spent 5 hours there waiting for them to find a another car for me from Rohrman In Kenosha. When I finally drove the car home I noticed a Rattle and at the hood was moving. I was on the freeway at the time and had to pull over on the shoulder and get out and slam the hood tight to shut it. Horrible experience all the way around. More

Great customer service. Very polite and professional. Really took the time to work with me and help me find something I really wanted. Great group of people. Very polite and professional. Really took the time to work with me and help me find something I really wanted. Great group of people. More

Mike was super patient because I had my 3 year old with me . he helped me find a great car! Super kind ! I’m glad that I decided to come to Nissan . me . he helped me find a great car! Super kind ! I’m glad that I decided to come to Nissan . More

Sales guy Terry was awesome I told him exactly what I wanted and he made it happen explained features and safety and answered all questions … staff was friendly wanted and he made it happen explained features and safety and answered all questions … staff was friendly More

**BAIT AND SWITCH SCAM** I was interested in a specific 2021 Nissan Rogue Platinum. Their pricing was lower than what I had found elsewhere. I spoke to an employee who said it was still on the lot and sche 2021 Nissan Rogue Platinum. Their pricing was lower than what I had found elsewhere. I spoke to an employee who said it was still on the lot and scheduled a test drive at 3pm before driving to Milwaukee from Madison. Once we arrived our "assigned rep" Adam, was on his way out the door for the day. He didn't even take his coat off after being called up to assist us. He went to go get the vehicle and came back to say it was sold at 8pm last night and it's just slow coming off the inventory. He blamed it on the employee who helped me working off site however Leslie was paged by name over the speakers while we were there. Then had another rep approach only to push buying a brand new rogue with "big discounts" and it's "such a good deal." The vehicle I was interested in is still on the website and showing with another price reduction. More

This is one of many times dealing with Russ Darrow. They are absolutely fantastic to deal with. They always treat you more like a friend than just a customer They are absolutely fantastic to deal with. They always treat you more like a friend than just a customer More

Very well treated, very pleasant people to work with. Friendly staff. Knowledgeable in everything. Thank you Friendly staff. Knowledgeable in everything. Thank you More

Sean in the service department was great! But, I can't give them 5 stars because they do not return the car clean after servicing. The dealership where I purchased the car always returned i But, I can't give them 5 stars because they do not return the car clean after servicing. The dealership where I purchased the car always returned it spotless inside and out, even for just an oil change. If I could find that level of service in this area, I would switch immediately. More

My wife and I have been looking for a lightly used Acura SUV. We worked with Robin from Mazda. She was knowledgeable and Friendly. She made our car buying experience less stressful than we anticipated. In SUV. We worked with Robin from Mazda. She was knowledgeable and Friendly. She made our car buying experience less stressful than we anticipated. In an industry that salespeople are typically very pushy with high pressure, she was the exact opposite and we are grateful. More