Russ Darrow Nissan of Milwaukee

Painless car purchasing at Russ Darrow The complete buying experience was made very simple and stress free. Your whole buying experience here was pleasant and professional. The sales staff The complete buying experience was made very simple and stress free. Your whole buying experience here was pleasant and professional. The sales staff took their time to go through everything with us we are recommending Russ Darrow More

Poor service I bought a new Nissan from Russ Darrow - Big mistake. That experience turned terrible after we agreed on a price and they had a retainer on my credit I bought a new Nissan from Russ Darrow - Big mistake. That experience turned terrible after we agreed on a price and they had a retainer on my credit card. Soon after I got the car I noticed that the gas gauge did not work properly. I asked that it be repaired under the warranty. The service department plugged it into their computer. Apparently the reading said the gas gauge was working fine. So they refused to fix it. The gas gauge does not work fine. They have the photos of my complaint. I have a photo of the instrument cluster with the mileage reading, the low gas warning light off, the gauge reading 1/4 tank and the distance to empty reading 43 miles. I have a photo of the instrument cluster with the mileage reading, the low gas warning light on with the gauge reading 1/4 tank and the distance to empty reading 43 miles and a photo taken 18 miles later of the instrument cluster confirming the mileage driven and the gauge reading empty. They told me that is the way it is designed. Really. Then they told me to live with it because there was nothing they could do. More

The whole experience was pleasant and professional. I always dread having to go car shopping what a delightful and fun experience we had I Absolutely love my car!! many thanks Russ Darrow Excellent Vehi I always dread having to go car shopping what a delightful and fun experience we had I Absolutely love my car!! many thanks Russ Darrow Excellent Vehicle, Ease of Deal, Sales and Finance Staff. More

Great service with great pricing My experience at Russ Darrow was amazing. My husband and I had a fantastic experience at Russ Darrow the process was smooth and easy. The consumer ser My experience at Russ Darrow was amazing. My husband and I had a fantastic experience at Russ Darrow the process was smooth and easy. The consumer service and quality of repairs are superb. More

Please do not go here I have purchased alot of vehicles and generally loathe the process but this dealership did so many things wrong, its incredible and I don't know where I have purchased alot of vehicles and generally loathe the process but this dealership did so many things wrong, its incredible and I don't know where to begin.The sale person, Adam, asked me right away for my SSN and said he needed it just as a way to find out how much i owe on my existing loan. Next thing i know, he is talking about what i could buy or lease based on my credit score. He then tried very hard to put me in this last year floor model. I was then asked to come back the next day and they would have a variety of options to show me. They showed me one different type of car. I asked for a DVD player to be added at no additional charge and they ended up not only charging me for it but they talked originally that the monitors would be in the headrests and wheN it wwas installed,it was a single monitor in the ceiling and when its down, i cant see out the back! Thomas in finance wont return a phone call for nothing and he was supposed to cancel my gap insurance within the first 30 days and i called the company just the other day to confirm and it was still active! He never canceled it and now it is past the time of a full refund. I tried to meet with Nick the GM and had to cancel once and now he wont call me back and i am being beyond polite on all my messages to everyone. I would recommend to go somewhere else to buy your next car. More

great job from Russ Darrow This really was a vehicle that is great experience everyone at the Russ Darrow Dealership was informed and knowledgeable. Their outstanding service ai This really was a vehicle that is great experience everyone at the Russ Darrow Dealership was informed and knowledgeable. Their outstanding service aided us get a very good vehicle that is new the best possible expenses. Exemplary Vehicle, Ease of Deal, Product Sales and Finance Staff. More

perfect! My experience at the Russ Darrow Dealership was outstanding. they had the ability to reply to all of my inquires about the car that is new They took t My experience at the Russ Darrow Dealership was outstanding. they had the ability to reply to all of my inquires about the car that is new They took the time to explain all the features and gave me a great deal on financing. Based on what I told them I was looking for they found the perfect car for me! More

Thanks to the fantastic service My experience at Russ Darrow was amazing. Russ Darrow was patient and knowledgeable, helped us get the vehicle at a good price.  one of the best sales My experience at Russ Darrow was amazing. Russ Darrow was patient and knowledgeable, helped us get the vehicle at a good price.  one of the best sales people we have ever encountered. The process was smooth and easy. More

very friendly and professional My experience at the Russ Darrow Dealership was outstanding. It was such a pleasure dealing with all the members at the dealership. The customer servi My experience at the Russ Darrow Dealership was outstanding. It was such a pleasure dealing with all the members at the dealership. The customer service and quality of repairs are excellent. they had the exact car we have been looking for More

Terrible Customer Service When you go back to the dealership to sign the paperwork and are told the car has been sold to someone else would you want to do business with that de When you go back to the dealership to sign the paperwork and are told the car has been sold to someone else would you want to do business with that dealership? More