Russ Darrow Nissan of Milwaukee

happy with my experience I was suggested here by lots of people They helped in many different aspects of buying a suv. I was happy with my experience with Russ Darrow This dea I was suggested here by lots of people They helped in many different aspects of buying a suv. I was happy with my experience with Russ Darrow This dealership provided great customer service. i personally was really satisfied and I was made to feel like I was part of the family More

bad services I came to Russ Darrow on Dec-14-2016 for oil change, the service advisor ,let me stood there , really bad service, after they done with the oil chan I came to Russ Darrow on Dec-14-2016 for oil change, the service advisor ,let me stood there , really bad service, after they done with the oil change, they don't put the ticker on my windshield ..so I had to came back to asked for it,!! More

very impressed My spouse and I came to Russ Darrow because we were looking for a newer car. I was very impressed by their ability to show me what I needed. I persona My spouse and I came to Russ Darrow because we were looking for a newer car. I was very impressed by their ability to show me what I needed. I personally would go back to this car dealership again in the future. I would definitely go to Russ Darrow again for my next vehicle. More

appreciated the great help We came into the Russ Darrow store looking to get our son a motor vehicle. I personally appreciated all your help and the great service provided. When We came into the Russ Darrow store looking to get our son a motor vehicle. I personally appreciated all your help and the great service provided. When my partner and I am in the market for a new automobile they are my very first choice. My partner personally appreciate every little thing you did on my behalf to get me in a motor vehicle. More

A wonderful experience It was a real pleasure dealing with everyone at your dealership. From Johnny (the cowboy) to Rob. Both of these gentlemen went way out of their way t It was a real pleasure dealing with everyone at your dealership. From Johnny (the cowboy) to Rob. Both of these gentlemen went way out of their way to help and please us and I will say they did just that. It was a pleasure working with them and I will pass that on to others. Keep up the good work. Mr & Mrs, Lyle Zettel The proud owners of a new Nissan. More

best people and customer service Every time I come in to this Russ Darrow dealership I receive great service. I was very pleased and surprised with the selection they had. Some of the Every time I come in to this Russ Darrow dealership I receive great service. I was very pleased and surprised with the selection they had. Some of the best people and customer service I ever had. We are very happy with our purchase from Russ Darrow. More

Horrible dealership I recently bought a used vehicle from this dealership. i was really happy,the actual buying process was quick and easy. And then I drove off the lot. I recently bought a used vehicle from this dealership. i was really happy,the actual buying process was quick and easy. And then I drove off the lot. The very next day the check engine light came on, so I took it back to their service department to see if they could see what the issue was. And to my dismay I was turned away because it wasn't a manufacturer they sold. Not once, not twice. I was turned away three times until finally a service manager was willing to figure out what the issue was. So a week went by and my vehicle wasn't fixed yet. Then a month went by. Then two months went by. Then three months. I physically had my vehicle in my procession for maybe five days. They had it the next three almost four months. I was at this point done. Between calling corporate, dealing with horrible management, only at the threat of getting a lawyer did they finally give me my money back. And the kicker!! It's back up for sale at almost twice what I paid for it. I would never want or tell anyone to buy a vihicle from this place. More

Never Again The actual shopping for/haggling/buying car part was fine. Our salesman was new, but the manager was helping them out. Both were nice, a little pushy, The actual shopping for/haggling/buying car part was fine. Our salesman was new, but the manager was helping them out. Both were nice, a little pushy, but that's to be expected when buying a car unfortunately. The worst part was when we had to go in to sign all of our financing paperwork. We had a very specific monthly payment in mind and it took quite a while to get down to that payment, so we didn't do any extra add-ons or additional insurance or anything. Well halfway through signing all of our finance paperwork, the guy that we were working with tried to get us to purchase gap insurance, and we politely declined. Well, he kept pushing, I get it, this is how he makes money, so we declined again. He proceeded to spend the next 10-15 minutes harassing us about how we should be purchasing gap insurance, how we're making a terrible decision, and even proceeded to pull up Suze Orman's website to prove to us what a terrible decision this was. It was 9 pm, we were tired, tired of haggling, and this was the last thing I wanted to deal with. Whether you agree with our decision or not, it was our decision, and I absolutely didn't appreciate getting badgered while we were signing the rest of our paperwork. I've bought multiple cars and have never ever had an experience as bad as this one. Despite the actual car buying process being okay, we will never return here, not even to get our car serviced. More

terrific Their credibility and concern that is genuine the purchaser shined through every step of the way in which. We would exceptionally suggest Russ Darro Their credibility and concern that is genuine the purchaser shined through every step of the way in which. We would exceptionally suggest Russ Darrow Can't state enough good about the united team here they were extremely professional, honest, and pleasant to the office with It's terrific to understand there is an automobile dealer on the market who cares about their items. More

great service This was a great buying experience what a wonderful and fun experience we had I was happy with my experience with Russ Darrow This dealership provided This was a great buying experience what a wonderful and fun experience we had I was happy with my experience with Russ Darrow This dealership provided great customer service, and they answered all questions I had. More