
Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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All around service All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up my car after the service department closed and Eric, the manager, made sure my bill was correct and I was completely satisfied. He even remembered me from my past visit! Great service and thanks for making me feel special! More
Awesome experience Our experience was really a smooth process for us to get our vehicle! Rod was very helpful and he didn’t waste any time getting us the vehicle we want Our experience was really a smooth process for us to get our vehicle! Rod was very helpful and he didn’t waste any time getting us the vehicle we wanted for our family! More
Oil change I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great cust I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great customer service. Very professional More
Terrific service, attention to detail, best staff & Manager! I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and m I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and management! More
"Scheduled Service completed on time"! I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled a I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled an oil change and tire rotation and was told this would take about 45 minutes. Once, the vehicle was inspected, Danielle came into the lounge area with an engine filter that was quite dirty. She recommended having it replaced. I, okay'd the replacement.of the filter in addition to the oil change and tire rotation. My vehicle was ready in a total of 50 minutes. Since, I used some coupons, my bill was reasonable, about $84.00. More
Kind of clueless service counter but nice I called and was told I could bring my car in without an appointment. When I got there 40 mins later I was told I would have to wait an hour and a hal I called and was told I could bring my car in without an appointment. When I got there 40 mins later I was told I would have to wait an hour and a half. I explained that I need to get to work and waited for him to offer a ride and he didn’t and was about ready to let me leave. I checked Uber and then called a friend from work to get me. When I went back in, I said I would just leave he car and the nice guy cluelessly said, “oh, you could have used our shuttle service!” Ugh. Why didn’t you offer in the first place?? When I returned later that afternoon the same guy was sitting there. Instead of checking me out I had to wait for the other guy who initially checked me in to help me for five seconds so I could leave. I’d come back, but I’d recommend more prompt service. recognize peoples busy lifestyles and go out of your way to offer conveniences. It goes a long way. Travis Wise was very good. More
No full discount On 7/6/2019 I picked up my car from the service department and the writer would not give me my full discount. CHARLES YANG WAS NOT WORKING. It was a y On 7/6/2019 I picked up my car from the service department and the writer would not give me my full discount. CHARLES YANG WAS NOT WORKING. It was a young guy don’t know his name. More
Amazing Red!!!!!Todqy Today I came in with low expectations! Well Ms. Red got me into a brand new truck with a third row. Also had a trade In. She worked her magic and got Today I came in with low expectations! Well Ms. Red got me into a brand new truck with a third row. Also had a trade In. She worked her magic and got me exactly what I wanted. Her level of patience is amazing and should be tough. Although the entire process took awhile she did everything she could to keep our minds off of the time. She knows her stuff. If you're in if a vehicle stop by and see her. More
Honest & Smooth My wife and I had an excellent visit to Russ Darrow Nissan. Our discussions on the phone previously with Eric Greskoviak were short and to the point. My wife and I had an excellent visit to Russ Darrow Nissan. Our discussions on the phone previously with Eric Greskoviak were short and to the point. All descriptions and details of the specific vehicle we were looking at were honest and forthcoming. It is all you can ask for when buying a car. When we arrived we were treated with urgency and a personal touch. Thanks for making our experience a great one. I will share my experience with colleagues and friends. More
New Lease John understood we wanted to get in and out quick, as did Jared. I love the Rogue. Only improvement would be eliminate some of the haggling. John understood we wanted to get in and out quick, as did Jared. I love the Rogue. Only improvement would be eliminate some of the haggling. More