Russ Darrow Nissan of Milwaukee

Oil change and tire rotation I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and i I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and it actually was done in 30 minutes. When I asked for a new remote battery it was given free of charge. Happy Customer. I’ll be back! More

Friendly Caring Staff The staff is very friendly and it feels like they really do care. They work as a team to help put you in the car of your dreams. Thank you The staff is very friendly and it feels like they really do care. They work as a team to help put you in the car of your dreams. Thank you More

AWESOME My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good servi My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good service. More

Quick oil change Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. More

Charles in Service was the best. This is the third time we have used Russ Darrow Nissan’ service department. The latest one was the best. I will buy new cars there and service them th This is the third time we have used Russ Darrow Nissan’ service department. The latest one was the best. I will buy new cars there and service them there until I die. I felt like a customer, rather than a vin number. More

Service review Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner as well. More

Great Experience Lance and Rob were great to work with. They answered all my questions and gave me solutions to things I needed. They were respectful towards my space Lance and Rob were great to work with. They answered all my questions and gave me solutions to things I needed. They were respectful towards my space and time needed to make a decision yet were willing to help anyway they could. Would highly recommend using them. More

Great Service They worked me to get me into 2019 Nissan Rouge. We started at noon and by 350pm I was driving out of there in a brand new SUV. It is the car I have e They worked me to get me into 2019 Nissan Rouge. We started at noon and by 350pm I was driving out of there in a brand new SUV. It is the car I have ever own with under 3000 miles on it. The best part is the only payment I have is my insurance every 6 months full coverage. More

Good until i had to pay Service was good. Managers and tech were very friendly. Nothing but praise for them However the checkout process a disappointment Went to pay Service was good. Managers and tech were very friendly. Nothing but praise for them However the checkout process a disappointment Went to pay at the cashier. I provided my spouses credit card because i brought her car in for service. Cashier demands photo id. I told her i am bringing my wifes car for service and she provided me her card. Cashier says you need photo id. I used my other credit card and provided my phot id and she didnt even look at it. I probably wont come back as i was trying to pay using my spouses card and it was her car. She works evenings and we had a joint account Once i handed a different card and she did not even check my id she made my positive experience a complete negative I will seek services elsewhere due to this ridiculous cashier process i hope you actually read and address your process for making payments with common sense More