Russ Darrow Nissan of Milwaukee

Warranty Work Great communications and showed genuine concern by asking a lot of questions to ensure issue was being addressed. Travis kept me in the loop during th Great communications and showed genuine concern by asking a lot of questions to ensure issue was being addressed. Travis kept me in the loop during the diagnostic which was very appreciated. More

Joseph Weil was so unhappy with my customer service satisfaction survey answers he stalked me on social media and then commented on public posts I made using homophobic slurs and other hate speech. satisfaction survey answers he stalked me on social media and then commented on public posts I made using homophobic slurs and other hate speech. The customer service satisfaction reviews are not anonymous and if you have a bad experience and tell the truth about it, this man will track you down and intimidate you. If you complain about it to his superiors they will shrug you off and tell you that he’s a loyal hard worker and good help is hard to find. More

In the 45 years I have been driving I have purchased many autos over this time period from many different dealerships. With every purchase some time during the week following purchase I would get a call from autos over this time period from many different dealerships. With every purchase some time during the week following purchase I would get a call from the dealership or the sales rep to touch base and see if I was happy with my purchase. I'm 3 weeks past purchase and nothing. The sales rep said he would contact the Madison dealership where the auto came from to see if there was a second key for my auto. Also nothing. I've worked in service my whole working life a short 5 min call does a lot to build a relationship with a customer. Also follow up leads to repeat business. At this point can't say I would recommend this dealership. I have to check a recommendation box to submit this review above. So it looks like I will have to seek out another dealership and drop some more cash to get a second key. Not overly impressed. More

Good service provided. I appreciate Travis Wise’s assistance. Everything promised was delivered and a rental was provided because the part had to be ordered. assistance. Everything promised was delivered and a rental was provided because the part had to be ordered. More

Nissan Sentra SV 2019 Leased our 2019 Nissan Sentra from here. Loved working with David Earl and Rob was very nice too. The process took a little longer than I'd like but a Leased our 2019 Nissan Sentra from here. Loved working with David Earl and Rob was very nice too. The process took a little longer than I'd like but at the end of the day we went home with our new car! More

David Earl is the man!!!!! Give him a raise. Great salesman. Very personable and knowledgeable. We would buy a car from him again. Loved the entire experience. Not a pushy sales Give him a raise. Great salesman. Very personable and knowledgeable. We would buy a car from him again. Loved the entire experience. Not a pushy salesman More

Not consistent labor price. I went for oil change last april. It was very good experience. I was told to change the rotor and brakepad next time. So, I followed up for oil chang I went for oil change last april. It was very good experience. I was told to change the rotor and brakepad next time. So, I followed up for oil change. This time it was good. I changed the oil and rotor and brakepads. I don’t have any comments on service but the pricing. I paid 15$ for labor last time for oil change and it went to 30 (100% increment). I found it after i compared last time’s receipt. More

Could not be easier! Friendly, knowledgeable staff made the lease a thing of ease. They handled my lease trade in without any trouble. Could not be happier, will return Friendly, knowledgeable staff made the lease a thing of ease. They handled my lease trade in without any trouble. Could not be happier, will return for my next car. More

Quick affordable service When I called to inquire about a service appt, joe got me set up right away and came in under the estimate! Made my day When I called to inquire about a service appt, joe got me set up right away and came in under the estimate! Made my day More