Russ Darrow Nissan of Milwaukee

It’s just great people and great service. really Like the sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. More

Great service! I was not pressured to buy anything my car didn’t need. Was in and out and got a complimentary car wash. Best service I ever got at a dealership! didn’t need. Was in and out and got a complimentary car wash. Best service I ever got at a dealership! More

Great experience - start to finish. Just had to purchase my 3rd car in 3 months so buying a car was not on my happy list of things to do. Luckily, I walked in and the staff at Russ Darr Just had to purchase my 3rd car in 3 months so buying a car was not on my happy list of things to do. Luckily, I walked in and the staff at Russ Darrow Nissan took care of me. I walked in on a whim and Ian English was the first to greet me. He listened to my needs and wants & we got the ball rolling. Ian was great as I wasn't necessarily set on buying that day but wanted to see what kind of options I had - but he helped me find the right vehicle. Attentive and kind, we hit it off and worked out a deal. John Domask in management also was helpful as we discussed options on lease versus purchase. Unlike other dealerships I've visited, both John and Ian suggested the plan that was perfect for me versus what was right for the dealership. And that was a bonus. Finance guy Mark Koch helped me finalize my warranty and service plans in a timely manner. He was professional and understood my budget plans for introducing a new car into my family. Russ Darrow Nissan helped me tremendously. I will most likely return when it's time to purchase a new vehicle. More

Jimbo This is my 2nd experience with the service representative Travis and could not been happier with the service. In addition to handling my appointment h This is my 2nd experience with the service representative Travis and could not been happier with the service. In addition to handling my appointment he was very informative on what was being done including looking up and explaining the upcoming recall. More

My experience This is my 2nd car at this location..i have great response from the sales person John Hayes..I believe he goes beyond his responsabilities to help th This is my 2nd car at this location..i have great response from the sales person John Hayes..I believe he goes beyond his responsabilities to help the customer he showed to be.respectful, knowledable and helpful. I I believe the contract manager could have taken a better approach and understanding to keep a.good customer happy..yet his numbers do not match his empathy.. The same night I signed the contract for the. Nissan kicks at Metro Mall Russ Darrow I received a. Pre approval notification from another Nissan site on Milwaukee..offering 4.7 % in up to 50 k buy. My question is: why do I get pre approved for 4.7% in one location but I got 7.75 % (with 6 years of contract which makes this car the highest debt acquired for transportation in my ife time) in another site under the same Nissan company? My intellect tells me the numbers where played with against me and I was not given all the discounts I deserved. Would I go.back for a 3rd car??? All I can say is I had a good experience with the sales person but not so good at the contract closing..i expected better after 2 yrs of consistent payments. Maybe.i should.just drop the car and take my business to the other site..sounds like a good idea at this moment. More

Another great experience with Russ Darrow. Fantastic people to work with. Friendly, knowledgeable, and accommodating. John bought me a soda! Thanks and Merry Christmas to everyone! people to work with. Friendly, knowledgeable, and accommodating. John bought me a soda! Thanks and Merry Christmas to everyone! More

They made it easy, albeit 4 hours, to purchase a car and get rid of our lemon. Everyone was knowledgeable and helpful. I will be back when my other Nissan is over the hill. get rid of our lemon. Everyone was knowledgeable and helpful. I will be back when my other Nissan is over the hill. More

Went into Russ Darrow Nissan for oil change and tire rotation with no appointment and in and out within 40 minutes!! Travis was helpful and awesome rotation with no appointment and in and out within 40 minutes!! Travis was helpful and awesome More

The people who work there are always friendly and have smiles on there faces from the services department to sales! I like dealing with the people at Russ Darrow smiles on there faces from the services department to sales! I like dealing with the people at Russ Darrow More

Upon arrival it took quite awhile for to be acknowledged, but the rest of the service went well. Quick in and out. No pressure to add extra services that was not needed. but the rest of the service went well. Quick in and out. No pressure to add extra services that was not needed. More