Russ Darrow Nissan of Milwaukee

The service department took care of my car with no issues. I brought my Nissan in for a 60k mile service. I also used the courtesy shuttle which brought me to work and back to the dealer to pick up my issues. I brought my Nissan in for a 60k mile service. I also used the courtesy shuttle which brought me to work and back to the dealer to pick up my car when it was finished. I would definitely recommend this dealership! More

Inadequate except for taking your money. A good service dealership would look at your vehicle for possible problem instead of charging $150 to put it on lift. Other Nissan dealers have. But you get a free dealership would look at your vehicle for possible problem instead of charging $150 to put it on lift. Other Nissan dealers have. But you get a free car wash! Garden hose dirs a better job. More

I am very pleased with the service provided to my car every time I take it to make oil change because they check the vehicle very well and report any problems I might have every time I take it to make oil change because they check the vehicle very well and report any problems I might have More

Fast service Really fast service, everyone was very friendly and helpful. Love the fact that they did not pressure you into anything. Very clean nice building, wa Really fast service, everyone was very friendly and helpful. Love the fact that they did not pressure you into anything. Very clean nice building, waiting room is comfortable. More

I've only ever taken my car to Russ Darrow Nissan so when they called me halfway through working on car they requoted me because they didn't realize I had different rear brakes than the front ones which is O they called me halfway through working on car they requoted me because they didn't realize I had different rear brakes than the front ones which is Odd because they should have this information already hence my first statement so it's a little frustrating when you are being asked for double the money. Then after I picked up my car I had to turn around and come right back because my breaks weren't working properly (this is the second time that's happened...) I just feel like are they even testing the cars after working on them. Is it just $ in their pocket???? It's Winter in Wisconsin I could have been in an accident. I usually don't ever say negative things about businesses but it makes me want to take business elsewhere. But I am glad they are rechecking everything. Things can be miscommunicated I understand that may happen, but I do not like surprises like such. Other than that service and sales and are usually spot on. Thanks. More

Paul Lecher, Joe Weil are respectful have exceptional customer service skills. One of the cashiers need serious diversity training & customer service improvement, need to help the customers. customer service skills. One of the cashiers need serious diversity training & customer service improvement, need to help the customers. More

Was not satisfied with service worker Joe very patronizing made assumptions and insisted I go get work double checked elsewhere to confirm issue, manager Paul helped ultimately somewhat with issue patronizing made assumptions and insisted I go get work double checked elsewhere to confirm issue, manager Paul helped ultimately somewhat with issue More

Thank you for checking my tires to assure I didn't have a slow leak or that the sensors were okay instead of just giving me air. I had to wait a couple of hours, but was pleased everything checked out okay, slow leak or that the sensors were okay instead of just giving me air. I had to wait a couple of hours, but was pleased everything checked out okay, More

Great experience. Great salesman & finance manager. They worked with me to get what I was comfortable with. They both stayed after hours to explain everything to me! worked with me to get what I was comfortable with. They both stayed after hours to explain everything to me! More