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Russ Darrow Nissan of Milwaukee
Milwaukee, WI
1,078 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs.
Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience.
Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,078 reviews
June 10, 2020
I started my car shopping with Russ Darrow. Just as I was about to give up on them.... The team came through... Rob G. Mike.C....Jared...everyone was great...although I didn't get what I wanted..they put in about to give up on them.... The team came through... Rob G. Mike.C....Jared...everyone was great...although I didn't get what I wanted..they put in a vehicle I could afford. I 💘 my Ford Focus. Thanks Team. More
by Jadecat
June 09, 2020
This was the best car buying experience EVER! Mike was SO nice and easygoing, chill, and he was a pleasure to work with!! I LOVE my new car!!! nice and easygoing, chill, and he was a pleasure to work with!! I LOVE my new car!!! More
by tibbalss
June 08, 2020
Travis in the service department was excellent. I thought I had a major issue with car transmission. Travis looked up my car and identified I still had a warranty. After he reviewed it did a diagnostic test I had a major issue with car transmission. Travis looked up my car and identified I still had a warranty. After he reviewed it did a diagnostic test on my car I found out that it was a a minor issue yes still covered over warranty and was able to be repaired. Also they sqeezed me in for an appointment so that I can have my vehicle for the weekend I was in and out within 2 hours. Great service great customer service. More
by jacocobee
Employees Worked With
June 04, 2020
Great team at Russ Darrow...perfect car and got me in and out quick ! Mike was very friendly and personable. Thank you all for the easy experience out quick ! Mike was very friendly and personable. Thank you all for the easy experience More
by Jeremy.flint
June 03, 2020
Wow! Great job Mike Comrov and team! No dealership excels like Russ Darrow Nissan! Their service makes buying a car so stress free! Enjoyable Experience! excels like Russ Darrow Nissan! Their service makes buying a car so stress free! Enjoyable Experience! More
by Niscar Sal18
Employees Worked With
Other Employees :
Mark in Finance 5 stars!, Robert Garcia, Jessica Zurn
June 02, 2020
Pleasant Transaction For me, this was the best, easiest new vehicle purchase that I every had. Like everyone, I have a budget, I made a reasonable offer which was met with For me, this was the best, easiest new vehicle purchase that I every had. Like everyone, I have a budget, I made a reasonable offer which was met with a reasonable proposal. How often does that happen? Terms were agreed through email and once we arrived everything was in order and we were taken care of immediately. There were no surprises and no pressure to buy anything extra. Unbelievable, but it’s 100% true. Everyone was very pleasant and it was a fun atmosphere. Thanks to everyone who made this a pleasurable experience! More
by chaffey_2001
Employees Worked With
Janay Gray, John Hayes, John Domask
June 02, 2020
I appreciate the assistance I received. They worked with me to find the right vehicle to fit my family and my budget. The atmosphere was pleasant. me to find the right vehicle to fit my family and my budget. The atmosphere was pleasant. More
by Tlwise4678
May 24, 2020
Mike was a good sales person. Easy to talk to. Helped me find a good vehicle. Happy with my purchase. I would refer people to have Mike for there sales person. find a good vehicle. Happy with my purchase. I would refer people to have Mike for there sales person. More
by lbiga40
Employees Worked With
May 24, 2020
Poor customer service and equally bad servie work I called the dealership about a used vehicle and spoke with a manager Eric. He said come on in and he would take care of me from start to finish. I go I called the dealership about a used vehicle and spoke with a manager Eric. He said come on in and he would take care of me from start to finish. I got there and he handed me off to John a salesman. The salesman could not sell me the car, he had to keep going back and fourth between me and Eric evidently to get approval. Eventually Eric did come over to talk with me. He told me the price he had given me was the best he could do. I turned it down. Two days later I saw the same car on line for $150 less than the best Eric could do for me. Then I needed repair work done on my Rogue, the car I was going to trade in. it was covered buy an extended warranty. When I took the car in for the repairs, they estimated the cost to make the repairs but told me the warranty had expired. My copy of the contract said I have about eleven months left on the warranty. I called the warranty company and was told the warranty had expired as far as they were concerned but I should call the dealer to get it figured out. Darrow had originally sold me the contract. I called the dealer on a Monday and spoke with Jerad and explained what was going on. I let him know the issue with the car is a safety thing and I was in a bit of a hurry to get it taken care of. He said he would look for the contract and get back to me but if I didn't hear from him buy Wednesday not to call him because it was his day off. On Wednesday I called and spoke with Eric. He said he would look into it and get back to me within an hour. Two hours later I still had not heard from Eric. I called him again. He said he handed it off to Paul and he was supposed to get back to me. At that point I told Eric that I felt like I was getting jagged around. He got all mad at me for using that kind of language. ( I still don't know what was wrong with it ) He told me to bring in my copy of the warranty. I did that and was told they would handle it. On Friday i took my car in for the covered repairs. I was given a rental car an told if there was any damage to the car, the fuel was not full or the interior was dirty the would charge my card to take care of it. When I picked my car up I found it had been damaged buy the service department. Now I have to try dealing with that. If I were to have damaged there car, they would just charge my card, they damaged my car and they have to think about weather or not they are going to repair it. The long and short of it Eric doesn't follow through on what he says, in my opinion he lied to me, and the service department damaged my car. Jerod only cares about his day off. More
by montego
May 22, 2020
My experience with Russ Darrow Nissan was incredible. As a first time car buyer, I was not sure what to expect, but they exceeded any and all expectations I had when I walked through the front door. Everyon a first time car buyer, I was not sure what to expect, but they exceeded any and all expectations I had when I walked through the front door. Everyone I worked with was extremely patient, listened to what I wanted in my new car, and helped me find the perfect match to drive off in. More
by Lem800
