Russ Darrow Metro Mazda - Service Center

Jeff rocks! If you have to sit at the dealership for service, it’s prerry great to be dealing with happy, helpful people! Jeff was great at getting my CX-5 in gre If you have to sit at the dealership for service, it’s prerry great to be dealing with happy, helpful people! Jeff was great at getting my CX-5 in great shape while also being fun to deal with. More

Outstanding customer service I bought a new Mazda at Russ Darrow three years ago, and have returned periodically for routine maintenance since then. I usually don't leave reviews, I bought a new Mazda at Russ Darrow three years ago, and have returned periodically for routine maintenance since then. I usually don't leave reviews, but I feel compelled to share how wonderful their customer service continues to be. I feel like a valued customer, and I never have to worry about the quality of their services or unfair pricing. They also have a great waiting area with free WiFi, TV, snacks, and drinks. More

Very good experience. My 08 Mazda 6 was in for 3 recall issues. Communication was very good. Bruce, my service advisor was professional and great to work with. The work was My 08 Mazda 6 was in for 3 recall issues. Communication was very good. Bruce, my service advisor was professional and great to work with. The work was completed as scheduled. More

Great Service Experience The dealership was extremely accommodating and friendly. They did a great job and answered all my concerns. They also did a great job cleaning my car The dealership was extremely accommodating and friendly. They did a great job and answered all my concerns. They also did a great job cleaning my car. More

Fixed tire - no wait time I brought in my leaky tire and they fixed it on the spot and checked the other tires. I really appreciated their promptness and attention to detail. I brought in my leaky tire and they fixed it on the spot and checked the other tires. I really appreciated their promptness and attention to detail. More

Always great service Bruce in Service is great to work with. Very straightforward and professional and easy to get along with. Lucas the tech does a great job keeping my c Bruce in Service is great to work with. Very straightforward and professional and easy to get along with. Lucas the tech does a great job keeping my car in tip-top shape. They didn’t have a certain tool to complete an out of the ordinary repair and rather than telling me to go somewhere else, they are getting the tool just to repair my car! Top notch service at a fair price...Highly recommended!! More

Great Service This place never ceases to amaze me. The service department is outstanding quick attentive and most of all honest. Bruce the service mgr. Is awesome. This place never ceases to amaze me. The service department is outstanding quick attentive and most of all honest. Bruce the service mgr. Is awesome. More

Mazda services Great dealership. Attention to details, efficient and friendly. They answered my questions very patiently despite my questions where very basic and my Great dealership. Attention to details, efficient and friendly. They answered my questions very patiently despite my questions where very basic and my car knowledge is zero. Thanks so much! I am very pleased with Ross Darrow services More

Russ Darrow is the BEST!! Dean and his whole team are amazing!! The service guys go above and beyond most expectations. Would never take my car any place but metro mall ru Dean and his whole team are amazing!! The service guys go above and beyond most expectations. Would never take my car any place but metro mall russ darrow! More

Great service great people Excellent service, Jeff has been nothing short of extremely professional and responsive. He has diligently responded to all of my questions and concer Excellent service, Jeff has been nothing short of extremely professional and responsive. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Very happy. More