Russ Darrow Metro Mazda - Service Center

Great service great people Excellent service, Jeff has been nothing short of extremely professional and responsive. He has diligently responded to all of my questions and concer Excellent service, Jeff has been nothing short of extremely professional and responsive. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Very happy. More

Made my day Had oil leak in newer Mazda. Called dealership and even though they were overbooked, Jeff told me to come in to have it checked out. It was an easy fi Had oil leak in newer Mazda. Called dealership and even though they were overbooked, Jeff told me to come in to have it checked out. It was an easy fix and I was on my way in 30 minutes. Made my day!! Thanks Jeff and Russ Darrow More

Always satisfied I visit this location for all my vehicle needs. I would highly recommend this location. I always go to the Russ Darrow Mazda for my services. Everyone I visit this location for all my vehicle needs. I would highly recommend this location. I always go to the Russ Darrow Mazda for my services. Everyone is always friendly and accommodating. They provide a shuttle service if they work for an extended period of time on your vehicle. Bruce typically helps check me in and notifying me of anything my car needs, and Edward has provided me with the shuttle service a few times. They both are awesome. Keep up the great work :) The woman that checked me out today (I did not get her name) was extremely nice as well. Always a pleasure working with Russ Darrow Mazda! Zoom zoom. More

Super happy I had a very bad experience with my last dealership. Eventhough I was leary, I prefer a dealership. Right away my experience was different. Everyon I had a very bad experience with my last dealership. Eventhough I was leary, I prefer a dealership. Right away my experience was different. Everyone was extremely friendly, personable and helpful. Mr. Litinskiy helped me but there was also another very friendly man in the office. They both made me feel right at home. While waiting, Mr. Litinskiy even brought me my air filter and asked if I wanted it changed. He let me know that it wasn't horrible but should definitely be changed by the next time I was in . 7yrs I have been going to a different establishment, that I purchased my car brand new through and they NEVER showed or recommended things like that. My car was done in a timely manner and the waiting area was clean and inviting. I have found a new service center for my car!!! Thanks, Metro Mazda!! More

Great Service Waiting area is clean, Coffee snacks and water is provided for free a long with WiFi. Had my car serviced for usual maintenance, only problem was the Waiting area is clean, Coffee snacks and water is provided for free a long with WiFi. Had my car serviced for usual maintenance, only problem was the date for the appointment was so far in advance. More

Awesome service! I’m always impressed by how he always remembers me & details of my life. He’s super hospitable, and provides great customer service! He’s obviously a I’m always impressed by how he always remembers me & details of my life. He’s super hospitable, and provides great customer service! He’s obviously a hard worker. Thank you!! More

Shuttle Thanks for the shuttle he was such a gentleman and very polite. He got me there and back safe with no issues or worry and in a timely manner thanks ag Thanks for the shuttle he was such a gentleman and very polite. He got me there and back safe with no issues or worry and in a timely manner thanks again. More

Quick and Easy Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this locati Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this location. More

Great service Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take my car More

Great first experience Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have n Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have not seen this level of customer service at other dealerships. Keep up the good work. Not only did I appreciate the prompt service on the vehicle I also very much appreciated the ride to and from my house while the work was being done More