Russ Darrow Metro Mazda - Service Center

Bruce in the service department had me in and out in less than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere else than metro Mazda! More

Russ Darrow and Nicholas (Service Manager), treated me so good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. More

I was greeted promptly and the work was done in a respectable amount of time. It was a great experience and I loved the video! respectable amount of time. It was a great experience and I loved the video! More

I my recent service appointment went very well. The customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service complet customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service completed here and I’ve always had a good experience. More

My experience was very positive- I dealt with Bruce- got all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. More

The service team was great. On time, great customer service and had me back on the road quickly. Thanks for getting me back to work on time. service and had me back on the road quickly. Thanks for getting me back to work on time. More

Super Helpful & Friendly This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank you all!! More

Bruce in service even knew my name I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. He indicated about an hour and I believe I was out in about 35 to 40 minutes. My service has always been excellent. This is the dealership which I believe I can develop a long term relationship with. Great job Bruce! More

I appreciate Bruce Carrick went the extra mile to resolve my service issues. He patiently tried multiple times to check all possibliities over several days. resolve my service issues. He patiently tried multiple times to check all possibliities over several days. More

Great service, very responsive, and went the extra steps to communicate. I was really impressed with the pickup and delivery service due to the pandemic. So much better than my experience with my last car to communicate. I was really impressed with the pickup and delivery service due to the pandemic. So much better than my experience with my last car and dealership! More