Russ Darrow Metro Mazda - Service Center

The dealership did a fantastic job of getting me in on short notice and getting me out promptly. They were very friendly,helpful and accommodating short notice and getting me out promptly. They were very friendly,helpful and accommodating More

Very great customer service very fast service the lady who helped me inside was very nice i will be coming back for any car need. who helped me inside was very nice i will be coming back for any car need. More

I am not going to pay $60 to have my car diagnosed when it’s only a year old and still under warranty! I also purchased the extended warranty for $800 it’s only a year old and still under warranty! I also purchased the extended warranty for $800 More

Efficient I wasn’t there all day it took less than 1 hr from start to finish. I ended up needing a air filter and engine filter. The young lady had red hair she got me checked in and informed me about the from start to finish. I ended up needing a air filter and engine filter. The young lady had red hair she got me checked in and informed me about the filters she was very professional and knowledgeable 5 stars for her and the service team! More

Substandard service on my visit. 2016 Rogue shift problem. Sent me home with no resolution of problem. Please call me at 414-476-0216 to discuss this issue. Ray Bierle Thursday 12-26-2020. problem. Sent me home with no resolution of problem. Please call me at 414-476-0216 to discuss this issue. Ray Bierle Thursday 12-26-2020. More

It was a busy day and they were short staffed but they still were able to complete my oil change in less than an hour. I didn’t have an appt. Very happy with the friendliness and service still were able to complete my oil change in less than an hour. I didn’t have an appt. Very happy with the friendliness and service More

I went there for an oil change for the first time. The Service Associate was very friendly and helpful. She got me the best discount so I’m very pleased. I’ll definitely come back for service again. Service Associate was very friendly and helpful. She got me the best discount so I’m very pleased. I’ll definitely come back for service again. More

Great and friendly service. Reasonably priced. The waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. More

Great service experience. Service associate was clear, helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via text Highly recommended. Free car wash is always a bonus, now if they’d only clean the inside of the windshield..... More

Very helpful and attentive staff.They explored several Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me upda Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me updated on progress and alternatives. More