Russ Darrow Metro Mazda

Really happy with the service I received.Everything went Really happy with the service I received. Everything went smoothly and the team were very efficient & knowledgeable. Jose explained clearly all fu Really happy with the service I received. Everything went smoothly and the team were very efficient & knowledgeable. Jose explained clearly all functions and vehicle overview. More

Bruce in service even knew my name I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. He indicated about an hour and I believe I was out in about 35 to 40 minutes. My service has always been excellent. This is the dealership which I believe I can develop a long term relationship with. Great job Bruce! More

It's good and bad. My second lease from this dealership. It was a long and painful process. My first lease went a lot smoother. It was a long and painful process. My first lease went a lot smoother. More

I came in with a car in mind and walked out with an even better one with a really great deal!! Awesome job!! Thank you guys soo much!! better one with a really great deal!! Awesome job!! Thank you guys soo much!! More

Everyone at Russ Darrow Mazda metro Mall were helpful in my new purchase of a used Mazda CX-5. It was a great experience and I would highly recommend them to anyone looking for a car. my new purchase of a used Mazda CX-5. It was a great experience and I would highly recommend them to anyone looking for a car. More

I had a truly excellent experience at Russ Darrow Mazda. Phil Markert, the salesperson I worked with, went above and beyond to get to know me and help me find the perfect car in terms of style and size and Phil Markert, the salesperson I worked with, went above and beyond to get to know me and help me find the perfect car in terms of style and size and also price range! I chose to pursue my first ever lease through Russ Darrow Mazda and I couldn't be happier!! They supported me so well through the process and I feel confident that I got an excellent car and an even better deal. Please consider this dealership for your car purchasing, and especially leasing, needs! More

I appreciate Bruce Carrick went the extra mile to resolve my service issues. He patiently tried multiple times to check all possibliities over several days. resolve my service issues. He patiently tried multiple times to check all possibliities over several days. More

The dealership provided excellent service and hospitality. I have been there several times in the past and the staff ,especially Bruce and Arc,have always been friendly and helpful. hospitality. I have been there several times in the past and the staff ,especially Bruce and Arc,have always been friendly and helpful. More

DO NOT BUY A USED VEHICLE FROM HERE!!!!!!!!! I’ve had my DO NOT BUY A USED VEHICLE FROM HERE!!!!!!!!! I’ve had my vehicle for a total of one month and I’ve had to bring it in to be serviced MULTIPLE times DO NOT BUY A USED VEHICLE FROM HERE!!!!!!!!! I’ve had my vehicle for a total of one month and I’ve had to bring it in to be serviced MULTIPLE times now. When you do call to have it serviced you’re scheduled over a week out so I’ve been without a vehicle for half the amount of time I’ve owned it. Plus they charge over $100 just to LOOK at your vehicle and in my case, have to call around to see if anyone knows what’s wrong with it because apparently they can’t figure it out. I also paid for the one step up warranty and it doesn’t even cover my battery or ignition that are faulty so all of those repairs have to be out of pocket now. I wasn’t expecting to buy a car from a dealership and have to stick hundreds of dollars into it within a month of owning it. Literally, a month. If I could go back in time I would NEVER buy a vehicle from Russ Darrow. Worst decision ever. More