Back

Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Milwaukee, WI

4.6
290 Reviews

290 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Sort by
January 15, 2025

I was please with the services had no I deal that 2021 battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank More

by cmhenderson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerome Durham
Jan 15, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

January 14, 2025

No follow-up with check engine light and when I received a call the person never said anything about it and nothing was on the papers given to me about the check engine light or any other suggestions about More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who work with me
Jan 17, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear about your experience, Katherine, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tyler Headdy tyler.headdy@russdarrow.com

January 14, 2025

The staff was courteous and attentive The waiting room was clean and the chairs were comfortable. More

by Dwyane Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Dwayne, Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Tyler Headdy tyler.headdy@russdarrow.com

January 13, 2025

Service time was acceptable. I asked for the to troubleshoot the horn (not working), he said they didn't have anybody to do that. Post service, oil life wasn't reset. I also beli More

by mjcerwin
Recommend Dealer
No
Employees Worked With
Jermaine Heard
Jan 16, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tyler Headdy tyler.headdy@russdarrow.com

January 12, 2025

They are very thorough and keep me updated on everything. Just a very great job More

by a2z_maintenance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com

January 12, 2025

My service was fast and friendly. I also got my appointment scheduled the same week I called. More

by Rgrulke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
Jan 13, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

January 12, 2025

We were taken care of in a respectful, timely manner excellent service the waiting area was a peaceful environment as well More

by gunzdownprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerome Durham
Jan 13, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com

September 30, 2023

Took my jeep here for service and forgot my coupon, they were able to pull up the deal and even get me better service pricing. In and out and honest. More

by gallenbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerome Durham
September 17, 2022

I have worked with John in the service department for years with at least 4 different vehicles. I know the service will be honest, trustworthy and exactly suited to what my car needs. Thanks so mu More

by margaretlester7562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

They always take care of my problems and are very curious and patient. I really appreciate the guys you have working in the service department. More

by Cher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Porth
...
5
...