Russ Darrow Metro Chrysler Dodge Jeep RAM

very responsive to my questions This was one of the most great experiences we had buying a vehicle. Everyone was very friendly and my sales person was very responsive to my questions This was one of the most great experiences we had buying a vehicle. Everyone was very friendly and my sales person was very responsive to my questions. It's nice to know there is a dealership out there who cares for you about their customers. Their genuine concern for the customer shined through every step of the way. More

Fast and friendly service In April of this year I began my search for a new vehicle. I was fairly sure that I wanted to purchase a Jeep but wasn't exactly sure of the model. I In April of this year I began my search for a new vehicle. I was fairly sure that I wanted to purchase a Jeep but wasn't exactly sure of the model. I began working with Jerome who was most patient with me. I gave him a list of "must haves" which included color and optional features. At times I must have seemed a bit indecisive, but finally settled on a Grand Cherokee Overland. Because I was looking for a 2015, my options were limited at this time of year. Jerome, however was able to locate exactly what I wanted on their Russ Darrow lot in Madison and had it brought to Milwaukee. I immediately fell in love with the vehicle and went on to purchase it. The entire time spent working with Jerome was a pleasure; he was very patient and not at all overbearing. I will be referring any friends or family in need of a vehicle to him. More

Great Deal, Knowledgable and Professional Sales Person Just bought a new Jeep Grand Cherokee from Jerome at Russ Darrow. I did a lot of online searching to find the best deal. It was worth a 100+ mile driv Just bought a new Jeep Grand Cherokee from Jerome at Russ Darrow. I did a lot of online searching to find the best deal. It was worth a 100+ mile drive. The purchase process was quick and efficient. Jerome is a true professional. Bassim, the Business Manager, did a great job explaining all the financing options. More

fast and one of the best new car buying experience ever. I was suggested to come to this Russ Darrow dealership by many friends. I appreciated the courtesy and kindness that was shown to me. Their genuine co I was suggested to come to this Russ Darrow dealership by many friends. I appreciated the courtesy and kindness that was shown to me. Their genuine concern for the customer shined through every step of the way. More

patient and knowledgeable We have been to many dealership's, but this was our first time going to Russ Darrow. We researched what car and options we wanted ahead of time. It wa We have been to many dealership's, but this was our first time going to Russ Darrow. We researched what car and options we wanted ahead of time. It was such a pleasure dealing with all the staff members at this store. The staff at Russ Darrow was patient and knowledgeable, and helped us get a vehicle at a good price. More

Sad excuse of a dealer Looked at a car was extremely low and dirty oil the sales man didn't want to come outside. Had to walk around in the showroom and keep asking for help Looked at a car was extremely low and dirty oil the sales man didn't want to come outside. Had to walk around in the showroom and keep asking for help sales women was more interested with her phone than selling a car. I can't get over that they were there to sell cars. Sales manager called me the next day to see if I liked the car when I started telling him about my experience he hung up how sad I can't believe they are in the car business More

best people Today our sales associate at Russ Darrow was really helpful. They answered all the question's I wanted to know about the vehicle I was interested in. Today our sales associate at Russ Darrow was really helpful. They answered all the question's I wanted to know about the vehicle I was interested in. Some of the best people and customer service I ever had. I have never had a car buying experience as pleasant as this one. More

Purchased a new Kia Sportage. My salesman Jeff did an outstanding job. It was a great experience and I liked the fact that Jeff helped us all the way through the process. Jeff even My salesman Jeff did an outstanding job. It was a great experience and I liked the fact that Jeff helped us all the way through the process. Jeff even helped answer one of my questions two days after We drove off in our new car. More

pleasant encounter This was one of the most pleasant encounters my wife and I have had.  They resolved all concerns my family and i had. We all look forward to working w This was one of the most pleasant encounters my wife and I have had.  They resolved all concerns my family and i had. We all look forward to working with you in the forthcoming future. i personally love this place I called and informed my friends about Russ Darrow More

Excellent We came into Russ Darrow looking for a used car we all are very happy with our purchase these people really know about cars and trucks we all were in We came into Russ Darrow looking for a used car we all are very happy with our purchase these people really know about cars and trucks we all were in and out! Excellent service with great pricing More