Russ Darrow Metro Chrysler Dodge Jeep RAM

Very helpful and easy to work with. Call on the phone prior and they set everything up very smoothly. Efficient and friendly. Definitely will come back. prior and they set everything up very smoothly. Efficient and friendly. Definitely will come back. More

From the time I arrived at the the dealership I had good vibes, working with Jeff was great, he went the extra mile to make sure I got good service ,THANKS AGAIN JEFF vibes, working with Jeff was great, he went the extra mile to make sure I got good service ,THANKS AGAIN JEFF More

Beautiful new location. It was a quick service with a very comfortable and convenient wifi equipped waiting area that allowed me to do work while I waited. very comfortable and convenient wifi equipped waiting area that allowed me to do work while I waited. More

Great job. Got me new tires and it was fast and efficient. I would definitely recommend this service department to all my friends and family. efficient. I would definitely recommend this service department to all my friends and family. More

Everyone was professional and courteous. I enjoyed working with Logan and talking with him while waiting for financing. He was very knowledgeable and answered all our questions about the car. working with Logan and talking with him while waiting for financing. He was very knowledgeable and answered all our questions about the car. More

Great dealership We received great service from Darnal and Justin, which then carried over into a smooth closing with Eric. I would highly recommend this dealership to We received great service from Darnal and Justin, which then carried over into a smooth closing with Eric. I would highly recommend this dealership to our friends and family. More

I brought my 2011 Jeep in for heating core replacement; left with electrical issue after dealer ask for two additional to ensure satisfaction; im dissatisfied. left with electrical issue after dealer ask for two additional to ensure satisfaction; im dissatisfied. More

Very nice location, great service, they got everything done on time and also were very nice to deal with, everyone should go to this location done on time and also were very nice to deal with, everyone should go to this location More

Manipulated and Lied to My experience wasn't very good. Afterwards, felt very manipulated and lied to. First off, I brought my children along for the signing and pickup, they My experience wasn't very good. Afterwards, felt very manipulated and lied to. First off, I brought my children along for the signing and pickup, they were excited about a new family car. The dealership searched 6 financial institutions for a loan and had a rate over 2% what I found myself. When I presented this, it caused over 2.5 hours of sitting and waiting for paperwork, all the while the financial manager is trying to find ways to add money or say my pre-approval was wrong for some reason. First it wasn't covering a 'used '18' even though it was the first thing on the letter. Next the loan wouldn't cover all the added fees, then saying if I put $500 money down, they would lower the cost of the car $500 so it would work out. That's where the math and explanations get fuzzy. My salesman went home for the day so couldn't refer to him and what we negotiated. By this time, the kids were bored, hungry, and just wanting to go home. New car excitement gone. When I looked at the odometer for test drive and when it was delivered the next day, had over 80 miles difference. One of the last things the salesman said to me, was it's good to go, 'all gassed' up for you. It had a 1/4 tank. (Maybe before the joyride?) Thanks. I'd highly suggest looking elsewhere for an honest, comfortable car buying experience. They'll require you to sign an arbitrator agreement, then the service contract is basically $1400 added. Stay away from the Finance Manager Jennifer Zielke. She'll create fake paperwork, then try to use it as evidence of a discount. More

Exceptional car buying experience! The level of professionalism, experience, and service from our saleswoman Jessica Chariss was second to none. This is the 3rd time Jessica has assist The level of professionalism, experience, and service from our saleswoman Jessica Chariss was second to none. This is the 3rd time Jessica has assisted us with buying vehicles and each experience was the same -top notch. Definitely recommend buying from Russ Darrow! More