Russ Darrow Metro Chrysler Dodge Jeep RAM

Altho Chris in the service center was great feeling alot ripped off when they charge you 82 bucks just to change the battery in the key fab. After all I just got the vehicle in June of last year. Pretty r ripped off when they charge you 82 bucks just to change the battery in the key fab. After all I just got the vehicle in June of last year. Pretty ridiculous. More

Very prompt on-time courteous and I was impressed with the service it was so easy to go through the express to get my oil change the service it was so easy to go through the express to get my oil change More

He did an awesome job.Kept me updated as my service progressed.Also helped me get my truck’s vehicle emissions testing done.Very happy with my visit progressed.Also helped me get my truck’s vehicle emissions testing done.Very happy with my visit More

Repair prices not competitive. Waiting area had no water and some service staff were rude. Previously bought 3 vehicles from this dealer...but will NOT be back!!! and some service staff were rude. Previously bought 3 vehicles from this dealer...but will NOT be back!!! More

Got my brakes done all of them and my car is still grinding. Haven’t heard from them where I reached out to them yesterday grinding. Haven’t heard from them where I reached out to them yesterday More

It was challenging at first, but Jessica made it all worth it and car buying experience so much fun! Definitely going to her for future cars! She did everything she could to make sure her clients are ok worth it and car buying experience so much fun! Definitely going to her for future cars! She did everything she could to make sure her clients are okay and happy. Overall a great experience at Russ Darrow ! More

Jessica was very helpful through the entire process. She made sure I understood what I was paying for. She gave me options within what I requested. made sure I understood what I was paying for. She gave me options within what I requested. More

I was very happy when I bought the vehicle but on the way home and till now driving it it has a loud pounding and sounds like the rear end is going to fall off call and talk to a Ralph the day after and way home and till now driving it it has a loud pounding and sounds like the rear end is going to fall off call and talk to a Ralph the day after and he told me what do I expect for a used vehicle very disappointed More

From the moment I entered the lot, I didn’t feel any pressure. My salesman Jhalil, was there to answer my questions and make it a good experience. He helped me to get into a vehicle I was looking for, h pressure. My salesman Jhalil, was there to answer my questions and make it a good experience. He helped me to get into a vehicle I was looking for, helped me to make sure my trade got taken care of, and helped to make sure the paperwork process was going smooth. When there was down time he even took me on a tour of the faculty and introduced me to some other employees, who were all friendly and helpful as well. Jennifer who helped with the paperwork was also helpful making sure I understood everything that I was signing. Walked in not knowing if I was going to buy a new vehicle, left with a Jeep! Thank you all for your help, it was much appreciated!! Look these guys up when your looking for a new ride! More

Jessica was amazing, she even stayed well past closing so we could drive or jeep home..we love the jeep, thank you for everything Jessica! we could drive or jeep home..we love the jeep, thank you for everything Jessica! More