Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,503 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
May 19, 2020
I had a good experience. Jerome allowed me to see the different versions of the car I was looking for and make the decision that was right for me. different versions of the car I was looking for and make the decision that was right for me. More
by Cortneyann23
Employees Worked With
Jerome Smith
May 19, 2020
Everyone was so helpful and knowledgeable of the vesicles. I started out looking at the Forte, but after some further information and a test drive, I fell in love with the Kia Niro!! I had to have i vesicles. I started out looking at the Forte, but after some further information and a test drive, I fell in love with the Kia Niro!! I had to have it and I had an appointment set for two days later, couldn’t wait and came in the next day. Valencia was off that evening Unfortunately, but came in anyway after hearing I was in, to help me get into my new dream car! Thank you Russ Darrow and Valencia!! More
by Ashleigh1018
Employees Worked With
Other Employees :
Unfortunately I can’t remember his name but he helped me several times while in the market before speaking with Valencia and assisted when she was out. He was sooo awesome!!! Younger gentleman with my same birthday!!, Mark Berthelette, STEVEN A GARNER
May 15, 2020
I was very pleased with the dealership and their ability to get to know me as a client. I felt personally cared for by everyone involved in my purchase. to get to know me as a client. I felt personally cared for by everyone involved in my purchase. More
by Olivianotz99
Employees Worked With
STEVEN A GARNER, Jerome Smith
May 14, 2020
It was my first time buying a car and I’m still on cloud 9. A Very friendly staff with lots of knowledge and laughs 9. A Very friendly staff with lots of knowledge and laughs More
by Brandi.taylor27
May 10, 2020
Made the process fast and too easy! Honest dealer, great customer service! Strongly recommend! Again Thank You Jerome and Lamont for everything, I’m so Happy!!!! customer service! Strongly recommend! Again Thank You Jerome and Lamont for everything, I’m so Happy!!!! More
by rodriguezm2298
May 09, 2020
Definitely recommend to all! Sweet and smooth process without much struggle. Once you find the right car for you you won’t have much of a problem and you’ll be taken care of. Great experience and happy w without much struggle. Once you find the right car for you you won’t have much of a problem and you’ll be taken care of. Great experience and happy with Kia Motors and Jerome. Thank you! More
by lilcortez02
Employees Worked With
Stephen Perkins, Jerome Smith
May 03, 2020
Showroom was very clean and organized. Jerome was wonderful. Everyone was very polite and helpful. Will definitely recommend this dealership to friends or family looking for a vehicle. wonderful. Everyone was very polite and helpful. Will definitely recommend this dealership to friends or family looking for a vehicle. More
by Justjeff2745
Employees Worked With
Gaétano “Rio” Dacquisto, Jerome Smith
April 30, 2020
Couldn’t fix air conditioner because temperature was too cool. Also my smart tailgate doesn’t work now. Can’t remember service person who waited on me cool. Also my smart tailgate doesn’t work now. Can’t remember service person who waited on me More
by ralph4996
Employees Worked With
Erin Poulos, Daniel Markiewicz
April 28, 2020
I love my car! The process was fast and easy. I went in looking at a particular car I found online and left with an even better car. looking at a particular car I found online and left with an even better car. More
by Adrmer1
