Russ Darrow Kia of Wauwatosa

I was at the dealership for five hours, when everything could have been handled in three at most. Two hours were spent waiting to "clean the car and wait for the finance guy" During my entire five hours, I could have been handled in three at most. Two hours were spent waiting to "clean the car and wait for the finance guy" During my entire five hours, I never once saw anyone disinfect anything, even after sitting in five separate seats and watching several people come in and out of the dealership, like we're not in the midst of a pandemic. More

Valencia Wallace, Stephen Perkins, and Steven Garner made our buying experience second to none. They're consummate professionals and Kevin Minley the general manager wants to ensure that you walk away happy our buying experience second to none. They're consummate professionals and Kevin Minley the general manager wants to ensure that you walk away happy with your purchase. More

Very welcoming group of people, made both of our jobs easy in addition to helping get me a brand new car. I thank the guys and Russ Darrow Kia of Wauwatosa for their time getting me the best deal for the easy in addition to helping get me a brand new car. I thank the guys and Russ Darrow Kia of Wauwatosa for their time getting me the best deal for the best price. More

I appreciate the time and customer service that were provided by Jerome Smith at Russ Darrow Kia Wauwatosa thank you for the great experience.I provided by Jerome Smith at Russ Darrow Kia Wauwatosa thank you for the great experience.I More

Everyone was very nice and stayed late to finish everything for us. Overall a good experience. Financing was easy. Will for sure use service department. everything for us. Overall a good experience. Financing was easy. Will for sure use service department. More

Jerome and Steve were so helpful and very knowledgeable about Kia cars, he made sure i got exactly what I wanted and I appreciate that. about Kia cars, he made sure i got exactly what I wanted and I appreciate that. More

He was AWESOME!!! He talked me through everything and made sure I understood it. He answered all my questions and made me feel good about my purchase. Just great!!! made sure I understood it. He answered all my questions and made me feel good about my purchase. Just great!!! More

Fun Experience Micheal Duda is one of the most knowledgeable sales reps I've ever had the pleasure to work with. He assisted me with all the features of my 2020 Kia Micheal Duda is one of the most knowledgeable sales reps I've ever had the pleasure to work with. He assisted me with all the features of my 2020 Kia Soul EX. He helped me with all the new features on this high scale, high tech new vehicle. Being a 'senior' , his help was greatly appreciated. I would recommend him and Russ Darrow Kia very highly. More

This was my first time coming to buy a car on my own, and Jerome made it very easy and convenient for me. The team was SO welcoming and they continued to be even after my purchase. They’re very involved and Jerome made it very easy and convenient for me. The team was SO welcoming and they continued to be even after my purchase. They’re very involved and open with their services. Definitely a first I will always remember! More

We were greeted with a warm welcome. Staff went out of their way to accommodate us with our needs. I was pleased with our outcome their way to accommodate us with our needs. I was pleased with our outcome More