Russ Darrow Kia of Wauwatosa

Every person was great to work with took a lot longer than I expected but we got the vehicle we wanted and at right price than I expected but we got the vehicle we wanted and at right price More

Came in little to no credit hoping to find a perfect vehicle and they assured me that I would walk out with a vehicle amazing vehicle and they assured me that I would walk out with a vehicle amazing More

They were nice. They made sure I was satisfied with everything. I would recommend them. They try to get what you ask for. keep up the good work everything. I would recommend them. They try to get what you ask for. keep up the good work More

It was long but efficient. I was giving full knowledge of what I need to do. Both Jerome Smith and Steve Perkins were a great help to me getting my car. what I need to do. Both Jerome Smith and Steve Perkins were a great help to me getting my car. More

Excellent customer service! I was greeted promptly by Ryan. After a pleasantly short wait time for my oil change, Ryan went over recommendations for further service and took me to my beautiful clean car Ryan. After a pleasantly short wait time for my oil change, Ryan went over recommendations for further service and took me to my beautiful clean car. More

Jerome is very kind, patient, customer friendly and has a willingness to help everyone. He's all about customer satisfaction, that goes a long way. a willingness to help everyone. He's all about customer satisfaction, that goes a long way. More

Jerome always helps me everytime i come in the dealership. Hes always in my best interest! I highly recommend him to anyone that is looking for a vehicle or a service in the dealership. dealership. Hes always in my best interest! I highly recommend him to anyone that is looking for a vehicle or a service in the dealership. More

I came in to get my car serviced because I heard a whistling noise from my car so when the service department did the diagnostic they said it was the tires so when I went to one of the manager who got whistling noise from my car so when the service department did the diagnostic they said it was the tires so when I went to one of the manager who got the suv from Madison where I seen it on the website he told me the tires was fine so once again how the brand of the tire makes whistling noise I’m confused. So I have to purchase new tires to make the noise go away . Not satisfied at all More

World-Class Service !!! Jerome is very customer focused, putting himself in his customers shoes. He is kind, honest and very attentive. He brings a diverse background and wealth of knowledge to his role whi putting himself in his customers shoes. He is kind, honest and very attentive. He brings a diverse background and wealth of knowledge to his role which truly is a breath of fresh air. I have told all my family and friends to contact Jerome for any future car needs they may have from buying, leasing ,new or used. Jerome and his team truly provide world-class service. I look forward to purchasing my next vehicle from him at Russ Darrow Kia of Wauwatosa!!! More

I just had to be sure the last review went threw. This was a wonderful experience. My high amount of appreciation for the customer service is above the roof. was a wonderful experience. My high amount of appreciation for the customer service is above the roof. More