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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,179 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,179 reviews
June 14, 2018
Awesome I had a great experience here. Everyone worked hard getting me into a car. Starting new!!! Thank you for your wonderful service. Tionne and James you I had a great experience here. Everyone worked hard getting me into a car. Starting new!!! Thank you for your wonderful service. Tionne and James you are the best!! More
by Sm123
June 13, 2018
New whip I want to thank both sherrel and rio for giving me a brand new car no owners and a wonderful Color really appreciate it ! I can’t be more happier for I want to thank both sherrel and rio for giving me a brand new car no owners and a wonderful Color really appreciate it ! I can’t be more happier for The decision I’ve made . You both were so nice and fast . More
by Kylee
Employees Worked With
Other Employees :
Tionne Reese, Sherelle Smith
June 12, 2018
happy Enjoyed receiving a 2018 Kia Rio from Russ Darrow. Customer service was wonderful even though I had to do some running around to get all the paperwork Enjoyed receiving a 2018 Kia Rio from Russ Darrow. Customer service was wonderful even though I had to do some running around to get all the paperwork needed. But thank GOD the best part is over. Thanks Russ Darrow for a wonderful morning... By the way they take trade in... Lol Thank you RIO! More
by Hip33
Employees Worked With
June 11, 2018
Professional Mike Mike is very professional in his role. He has patience, knowledge about Kia products, and high customer service skills. Mike is an amazing sales perso Mike is very professional in his role. He has patience, knowledge about Kia products, and high customer service skills. Mike is an amazing sales person and valuable to the company. More
by Ronnie
June 09, 2018
Car would not start As usual the Staff at Russ Darrow Kia in Tosa was excellent. Erin kept me informed and took care of my rental. Once she found out the problem I was As usual the Staff at Russ Darrow Kia in Tosa was excellent. Erin kept me informed and took care of my rental. Once she found out the problem I was contacted. When I called back Erin was busy, Ryan Asst. Service Mgr walked me through the problem like he was involved from the beginning. Everyone there in service works hard and is helpful and nice. More
by BryanJ
June 08, 2018
Great experience I recommend Sherelle she was respectful nice outgoing and got me a really nice vehicle! Russ Darrow is a great place to finance a car. I recommend Sherelle she was respectful nice outgoing and got me a really nice vehicle! Russ Darrow is a great place to finance a car. More
by Jada123
Employees Worked With
Sherelle Smith
June 06, 2018
Service manager was great and very accommodating . The service writer also worked with me to help solve an issue that happened at a different place of business. . The service writer also worked with me to help solve an issue that happened at a different place of business. More
by Jstern526
Employees Worked With
Steven Isley, David Potkonjak
June 06, 2018
Service dept Went in for an oil change and the service department was extremely friendly fast and knowledgeable. Steve the manager came to talk to me and make su Went in for an oil change and the service department was extremely friendly fast and knowledgeable. Steve the manager came to talk to me and make sure there was nothing else that I needed. More
by Ewolslager
Employees Worked With
Steven Isley, David Potkonjak
June 06, 2018
Oil change and overall check up. From the service tech that welcome us to the lady at the service counter that processed our vehicle service all was exceptionally professional. Servic From the service tech that welcome us to the lady at the service counter that processed our vehicle service all was exceptionally professional. Service time estimate was spot on and keeping me informed of vehicle needs was also excellent. More
by Mansmalafa
Employees Worked With
Can’t remember his (9am receiving vehicles at the beginning of process), Miranda L Zarling
June 06, 2018
Had 3 month oil change Very professional and courteous employees. Most helpful. Was taken at appointment time and finished quickly. The waiting room is clean and a very com Very professional and courteous employees. Most helpful. Was taken at appointment time and finished quickly. The waiting room is clean and a very comfortable place to wait. And they have free wi-fi. More
by GWTcar77
