Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,173 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,173 reviews
November 20, 2018
Got car I wanted I needed a car immediately and my sales rep was very polite worked with me tohelp me get the car that I wanted to and I drove away the same day I had I needed a car immediately and my sales rep was very polite worked with me tohelp me get the car that I wanted to and I drove away the same day I had an awesome experience! More
by Fharv
Employees Worked With
Other Employees :
Kevin Minley, Stephen Perkins, STEVEN A GARNER
November 18, 2018
New Car Valencia was very helpful. I didn’t spend much time in the car lot. Everything went well. I am a satisfied customer and will recommend others !! Valencia was very helpful. I didn’t spend much time in the car lot. Everything went well. I am a satisfied customer and will recommend others !! More
by Whiteas
Employees Worked With
Other Employees :
Kevin Minley, Stephen Perkins
November 17, 2018
Easy Car Purchase Had an awesome experience working with Michael Duda! He made the process easy and I felt very at ease. I told him what I wanted and he worked his magi Had an awesome experience working with Michael Duda! He made the process easy and I felt very at ease. I told him what I wanted and he worked his magic to make it happen! I appreciate his his honesty and integrity. Thanks again Michael More
by CCmilw
Employees Worked With
Other Employees :
Kevin Minley, Mark Berthelette
November 16, 2018
Great customer service I went for an oil change and it was fast and great customer service was provided! Highly recommend to friends and family! Very clean in the inside as I went for an oil change and it was fast and great customer service was provided! Highly recommend to friends and family! Very clean in the inside as well. More
by Jasmine
Employees Worked With
November 16, 2018
Great customer service Michael was GREAT!!!! Customer service was AWESOME!!! They went above and beyond to make sure that I was able to get the truck that I wanted for a pri Michael was GREAT!!!! Customer service was AWESOME!!! They went above and beyond to make sure that I was able to get the truck that I wanted for a price that I could afford. Never leave this place unsatisfied. Thanks Russ Darrow Kia!!!!!! More
by Sorneto2019
Employees Worked With
Other Employees :
Kevin Minley
November 15, 2018
My Experience From the time I walked in the door to the time I left I felt comfortable and happy. The environment was very positive and welcoming, Nick was amazing From the time I walked in the door to the time I left I felt comfortable and happy. The environment was very positive and welcoming, Nick was amazing and extremely helpful. I’m glad I got to work with him. More
by Sam6538
November 13, 2018
Great customer service as always. Thank you for taking time to work with me on getting a new car.. Everyone is so nice and it feels like family here. :) thank you!!! Thank you for taking time to work with me on getting a new car.. Everyone is so nice and it feels like family here. :) thank you!!! More
by Carrieblue
November 10, 2018
Great friendly service The service was great and efficient. Would definitely recommend Nick Lewand to anyone I know looking to buy a Kia. It’s our first Kia; and sadly one n The service was great and efficient. Would definitely recommend Nick Lewand to anyone I know looking to buy a Kia. It’s our first Kia; and sadly one not meant for me to drive. I’m already looking forward to when it’s my turn to upgrade cars. More
by R Smith
Employees Worked With
Nickolas Lewand
November 08, 2018
Great place to shop Ken, Stephen P., and Valencia were the best. They were both very patient and understanding. I was a stubborn/difficult and that didn't keep them fro Ken, Stephen P., and Valencia were the best. They were both very patient and understanding. I was a stubborn/difficult and that didn't keep them from being genuine and nice to me. They treated me like family!!!! I would definitely recommend this Dealership to any one that is looking for a car and want to know the honest truth about the process of buying a car and financing etc. More
by mwalker
November 07, 2018
Great customer service I want to thank Mike, James, and Rio for helping me get into the new 2019 Kia Optima I have been leasing at Kia for over 3 years and the customer serv I want to thank Mike, James, and Rio for helping me get into the new 2019 Kia Optima I have been leasing at Kia for over 3 years and the customer service is excellent. More
by LC
