Russ Darrow Kia of Wauwatosa

What a great experience! They listened to what I had to say, didn’t pressure me to take something I didn’t want! I love my new Sportage! Thank You everyone for you patience, They listened to what I had to say, didn’t pressure me to take something I didn’t want! I love my new Sportage! Thank You everyone for you patience, understanding & care! Thank you for the great deal! More

Amazing I left a couple people out in my last review! But again tosa Kia is awesome! I didn’t even think it was possible to get out of my current car and they I left a couple people out in my last review! But again tosa Kia is awesome! I didn’t even think it was possible to get out of my current car and they made the impossible possible! Thank you againnnn More

Just purchased Professional and friendly staff - complete transparency through out the whole process. From the beginning to the end of my buying process I felt reass Professional and friendly staff - complete transparency through out the whole process. From the beginning to the end of my buying process I felt reassured and comfortable that I was receiving world class treatment. Thank you Scott Paeske for the wonderful experience. I will tell all my friends to come see you . More

I'm so happy I had a good experience. At first I didn't think I would be able to drive off with a car but Russ Darrow made it happen. I had a good experience. At first I didn't think I would be able to drive off with a car but Russ Darrow made it happen. More

Good job Everything was fine except it was disappointing that I had to wait 30 mins for the shuttle to take me to work. That of course made me late Everything was fine except it was disappointing that I had to wait 30 mins for the shuttle to take me to work. That of course made me late More

New Car Had a great experience at Russ Darrow Tosa. Had to get a new vehicle and they were sure to provide me with the best options available. Had a great experience at Russ Darrow Tosa. Had to get a new vehicle and they were sure to provide me with the best options available. More

They dissapeared I went in a Thursday night to test drive a used 2018 Sorento. When I got there, the only people there was sitting by service watching football. I co I went in a Thursday night to test drive a used 2018 Sorento. When I got there, the only people there was sitting by service watching football. I couldn't tell if they were employees or customers. I walked around the lot for a bit looking at cars. Then I came back in and interrupted the football game to ask if anyone worked there. I got a sales person and we went for a test drive. He was very knowledgeable about the vehicle and we continued talked for 15 minutes after the test drive. At that point I had to leave, but we exchanged contact information. I didn't hear anything back in the next couple of weeks. I thought that was odd for a salesperson, but he knew my timeline, so I didn't put too much thought into it. Once I was ready to make a purchase, I sent him an e-mail detailing exactly what I wanted. After two days with no response, I filled out the please contact me form on-line. After two more days with no response I called. The sales person was working, but with another customer. I left a message. Still no response. I did end up buying the car, but from a different dealership. More

Bought a car from you drives great Great service and great people thank you Drives great thank you for your help and support took he time out and us last night and today Great service and great people thank you Drives great thank you for your help and support took he time out and us last night and today More

Excellent customer service Went in just shopping around and came home with a new car! All of the staff were super friendly and helpful! Answered all questions and went over in d Went in just shopping around and came home with a new car! All of the staff were super friendly and helpful! Answered all questions and went over in detail all financing options. Highly recommend this establishment!👍 More

use car Bought a kia on Friday with 47,000 miles on it drove home and it was spitting out oil. Had to take it to Madison to get it fixed. so much for their 10 Bought a kia on Friday with 47,000 miles on it drove home and it was spitting out oil. Had to take it to Madison to get it fixed. so much for their 100 plus check. More