Russ Darrow Kia of Wauwatosa

Amazing 😉 Went in expecting to only get an idea of what I was looking for and came out with a new car! 😁 Thank you so much for all of the assistance in helping Went in expecting to only get an idea of what I was looking for and came out with a new car! 😁 Thank you so much for all of the assistance in helping me lease my VERY FIRST NEW CAR! I am so excited to drive to work today. More

Great salesman!! Every person I worked with kept me informed and made sure I felt comfortable. Adam was the one who got me into a car I never expected I could get into Every person I worked with kept me informed and made sure I felt comfortable. Adam was the one who got me into a car I never expected I could get into, but he made sure I would be able to get what I wanted! He was very friendly and went the extra mile for me, especially. He made me feel very welcome and comfortable buying my first car. HUGE thank you to Adam!! More

Staff was very polite and helpful - they couldn’t have been. Work was done in a timely manner and staff was very nice. Everyone made me feel comfortable and explained what was available to me during my wait. Work was done in a timely manner and staff was very nice. Everyone made me feel comfortable and explained what was available to me during my wait. More

Didn't care for the pressure of the scratch and dent coverag The finance guy steven really made us feel uncomfortable with the fast talk about scratch and dent coverage. Very disorganized with paper work and pho The finance guy steven really made us feel uncomfortable with the fast talk about scratch and dent coverage. Very disorganized with paper work and phone calls going on. Not a good experience. Also felt I gave too much cash and ten dollars too much on my payment. Cornel was nice . Had to wait hours to see the finance guy . More

Excellent customer services I just love my new Kia. Thanks to Steven G, Mike D ABD.( GM Kevin M) could have not gotten my Truck Thank you guys for everything Deana Schultz I just love my new Kia. Thanks to Steven G, Mike D ABD.( GM Kevin M) could have not gotten my Truck Thank you guys for everything Deana Schultz More

They made this happen for me i am so thankful. Michael Duda and his team is awesome I had credit issues and no down payment and got a 2019. Everyone worked hard to help make me get good financing. Michael Duda and his team is awesome I had credit issues and no down payment and got a 2019. Everyone worked hard to help make me get good financing. More

Pleasant, helpful, good people Very friendly people at this dealership. Everybody I encountered were very welcoming and knowledgeable about their product. I feel that Kia products h Very friendly people at this dealership. Everybody I encountered were very welcoming and knowledgeable about their product. I feel that Kia products have upped their game a little bit in terms of appearance. You can get a dependable, good gas mileage vehicle, along with a sporty look for a decent price! More

Fast friendly and efficient Mike Duda worked with me today and found me a great car 2016 Kia Sorento Kia certified in my price range.Rio worked very hard to get me the best finan Mike Duda worked with me today and found me a great car 2016 Kia Sorento Kia certified in my price range.Rio worked very hard to get me the best financing available I have purchased four cars at Russ Darrow Kia in Wauwatosa Wi.the service can’t be beat. More

Great People make a pleasant experience. It was time to replace my Fiancee's 2001 vehicle. We wanted to great a dependable SUV so we picked a Toyota RAV4 based on opinions of friends and fam It was time to replace my Fiancee's 2001 vehicle. We wanted to great a dependable SUV so we picked a Toyota RAV4 based on opinions of friends and family who own the RAV4 along with internet information on the vehicles. I decided to try Facebook to see what was available. I located a RAV4 at Russ Darrow in Wauwatosa. I ended up chatting with Ashley J. from the dealership online. She was very pleasant and scheduled an appointment for me the next day to look at the RAV4. Before I left for my hour drive to Wauwatosa I received a call from Valencia to confirm my appointment time. She was very pleasant too to deal with on the phone and in person. I arrived at the dealership and met Mike a salesperson who assisted me to Valencia, he was nice too. I drove the vehicle 2016 RAV4 and Valencia right de with me explaining everything about the vehicle she also acted as my GPS since I was unfamiliar with the "wild" streets of Wauwatosa. I decided to purchase the RAV and along the way met two "Steve's" who helped finalize the purchase. A good buying experience overall but remember it is a time consuming process! More

A well rounded experience We were very pleased with the knowledge of the employees and the approach they had in dealing with us. They were very respectful and genuine in their We were very pleased with the knowledge of the employees and the approach they had in dealing with us. They were very respectful and genuine in their conversations and when negotiating a deal. More