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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,346 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,346 reviews
December 31, 2020
Over the top service, Eric our service contract was amazing to work with, the work done our Optima was top notch, i would recomend this dealer to any one, very pleased amazing to work with, the work done our Optima was top notch, i would recomend this dealer to any one, very pleased More
by Martsjohndeere
Employees Worked With
Eric
December 31, 2020
My service agent was awesome from the time I called to see if could bring my car in earlier to the time he escorted me to my car in the lot. He had a fun relatable personality. I have always had very goo see if could bring my car in earlier to the time he escorted me to my car in the lot. He had a fun relatable personality. I have always had very good service agents and have been coming here since before I purchased my current Kia. I “love” my car, take good care of it. It’s nice when I get compliments about it— like a well behaved child. LOL. All of the staff seem to have a camaraderie. As for the car, I don’t know cars well but everything I came in for was done and my awesome agent added on a routine service (tire rotation) that I forgot about. More
by Lorrie
Employees Worked With
Eon - a tall Black man, married, maybe in his 30’s.
December 29, 2020
I made my appointment online which was fast and super easy to do. Took the car into today for an oil change and tire rotation. Super fast and easy. The staff was so nice and personable. easy to do. Took the car into today for an oil change and tire rotation. Super fast and easy. The staff was so nice and personable. More
by karibear
Employees Worked With
Alexander Hanson
December 26, 2020
I had a great , and friendly experience with Jerome buying my first car! He was extremely helpful and was able to tell me about credit. He was very understanding with time and a great person overall!!! buying my first car! He was extremely helpful and was able to tell me about credit. He was very understanding with time and a great person overall!!! More
by evelynndee
Employees Worked With
Other Employees :
Mark Berthelette, Candice Bell, Jerome Smith
December 22, 2020
The service rep. was very professional and courteous. I was very pleased with my experience at Russ Darrow Kia Wauwatosa. I will go back for sales and service was very pleased with my experience at Russ Darrow Kia Wauwatosa. I will go back for sales and service More
by kachatz
Employees Worked With
Ryan Nikolaus, Erin Poulos
December 21, 2020
Great Service, timely. Ease of setup online for the appointment. Vehicle was inspected and also had a recalled checked on. Was in and out. No issues appointment. Vehicle was inspected and also had a recalled checked on. Was in and out. No issues More
by C4L
Employees Worked With
Ryan Nikolaus
December 21, 2020
This is an amazing dealership and they were able to put me in a vehicle right before the holidays. I Love it and will be back soon. me in a vehicle right before the holidays. I Love it and will be back soon. More
by Nikki
Employees Worked With
December 20, 2020
We couldn’t say anything but great things about all the staff at Russ Darrow! Everyone was very helpful and were very passionate and knowledgeable about their work. We will definitely be recommending them staff at Russ Darrow! Everyone was very helpful and were very passionate and knowledgeable about their work. We will definitely be recommending them to friends and family and will use them for future purchases! More
by Megan
December 19, 2020
Valencia gave me the best experience everything was fast very informative and all the staff were welcoming thanks cousin I will be sending you more customers very informative and all the staff were welcoming thanks cousin I will be sending you more customers More
by Danni
December 17, 2020
Russ Darrow Kia of Wauwatosa exceeds my expectations every time! They are courteous, well maintained, kind, and patient. I wouldn’t think of getting a car from anywhere else. They got me into my dream c every time! They are courteous, well maintained, kind, and patient. I wouldn’t think of getting a car from anywhere else. They got me into my dream car!!! The whole team deserves a round of applause. And that delivery team of theirs is absolutely wonderful. Overall Kia of Tosa is the place to go. More
by CambryG.
Employees Worked With
Other Employees :
Jaylen, Skye, Kevin Minley, Mark Berthelette, Stephen Perkins, Joshua Revels, Kumasi Allen, Cambryelle Getter, Jerome Smith
