Russ Darrow Kia of Wauwatosa

I was just kicking tires. I did not buy a car. I stopped by the dealership while my wife was at the mall to see the Telluride. I told Valencia upfront that she didn't need to I did not buy a car. I stopped by the dealership while my wife was at the mall to see the Telluride. I told Valencia upfront that she didn't need to waste time with me but she still answered all my questions, offered me a drive and spent some valuble selling time with me. Her manager came over to say hi too. It was nice. When ready I will consider her and the guys there! More

Michael Duda was great. I would recommend him in a heartbeat. He was professional, polite, and got me a great deal. The entire staff was amazing heartbeat. He was professional, polite, and got me a great deal. The entire staff was amazing More

Michael was awesome!! He went above and beyond in helping my husband and I purchase our Nissan Quest. He was very personable and made us feel welcome. helping my husband and I purchase our Nissan Quest. He was very personable and made us feel welcome. More

My visit was great and amazing staff. Valencia was very helpful making sure I found the right vehicle. I know I was very difficult to work with, but she was very patient with me. Thanks for all the help. helpful making sure I found the right vehicle. I know I was very difficult to work with, but she was very patient with me. Thanks for all the help. More

Very professional and gave me a detailed insights on my car and its condition, I look forward to my next service visit knowing I will be greatly taken care of. car and its condition, I look forward to my next service visit knowing I will be greatly taken care of. More

Thank you for keeping me updated on the status of my car. Thank you for being persistent on my check engine light. You went above and beyond. Thank you for being persistent on my check engine light. You went above and beyond. More

David was awesome, very friendly and helpful will recommend them to all my family and friends. I truly felt appreciated and welcomed even though they were extremely busy...I didn't feel like I was j recommend them to all my family and friends. I truly felt appreciated and welcomed even though they were extremely busy...I didn't feel like I was just a number More

Terrible Sales Service BUYER BEWARE: This is a terrible dealership. Mike Duda, no one cares how great you think you are. He spent several minutes telling my about all his aw BUYER BEWARE: This is a terrible dealership. Mike Duda, no one cares how great you think you are. He spent several minutes telling my about all his awards and how great he thinks he is. I can tell you this, great job at LOSING a sale! Be careful with this dealership. This rep has plenty of bad reviews. If Russ Darrow is willing to hire and keep this guy how do you think they run the dealership. If Kia knew how I was handled I am confident they would pull their Kia dealership. Do your research first on Russ Darrow Kia and specifically this rep. More

Needed Out of My Lease I contacted Mike and he was happy to help me out of my lease on my Kia Soul Early. I was running out of mileage and was worried. He helped me upgrad I contacted Mike and he was happy to help me out of my lease on my Kia Soul Early. I was running out of mileage and was worried. He helped me upgrade from a 2018 Kia Soul to a totally redesigned 2020 Kia Soul on a purchase. Now I don't have to worry about miles any more! Thanks Mike, Steve, and Rio! More

This dealership and its sales staff help me find the best car for me. The staff was very friendly and put a lot of time into getting me in a great vehicle. car for me. The staff was very friendly and put a lot of time into getting me in a great vehicle. More