Russ Darrow Kia of Wauwatosa

My main concern is not everyone wearing mask, seem like it is optional. I didn't like the fact of sitting face to face while wearing mask doing paper work and no glass partition. Second concern is it t it is optional. I didn't like the fact of sitting face to face while wearing mask doing paper work and no glass partition. Second concern is it takes too long to complete the transaction given the virus situation, maybe this is the tactics given that this transaction was arranged in advance. Thirdly, I like to suggest even though that we agree on the numbers, it is still important to go thru' the sale agreement and explain the numbers at the end, not everyone deal with buying car on a daily basis. More

Great experience working with Jerome and the team, I would highly recommend him and already committed to my next car with him and the Russ Darrow kia team. would highly recommend him and already committed to my next car with him and the Russ Darrow kia team. More

This is my third Kia and I love this dealership because the service is superb. Mike, my salesman was terrific and Jaylyn showed me exactly how all the features work. Such customer service is rare these day the service is superb. Mike, my salesman was terrific and Jaylyn showed me exactly how all the features work. Such customer service is rare these days. More

I purchased my first vehicle today. I was so pleased with my experience at Russ Darrow. Jerome and Jaylen Smith made the process so easy and were just as excited for me as I was. my experience at Russ Darrow. Jerome and Jaylen Smith made the process so easy and were just as excited for me as I was. More

Jerome Smith was very knowledgeable about the different vehicles, patient with me and willing to help! No question was a dumb question to him. Highly recommended! vehicles, patient with me and willing to help! No question was a dumb question to him. Highly recommended! More

Always a pleasure to go to Russ Darrow Kia in Tosa. Great customer service and very knowledgeable & friendly staff. I definitely recommend coming here if you're looking for a new car. customer service and very knowledgeable & friendly staff. I definitely recommend coming here if you're looking for a new car. More

He was super nice. very attentive & listened to my thoughts! Happy to have got to work with someone like him appreciate him. even though didnt buy a car today. I liked that he wasnt that pushy type of thoughts! Happy to have got to work with someone like him appreciate him. even though didnt buy a car today. I liked that he wasnt that pushy type of sales person! More

Ask for Doug and Rio!!!!!! Their dynamic duo is what helped me get my dream car!!!!!! I got my car for a price you’d slap your mama for. helped me get my dream car!!!!!! I got my car for a price you’d slap your mama for. More

Jerome made my first car buying experience great . I will most definitely refer my friends and family to shop with Russ Darrow Kia of Wauwatosa most definitely refer my friends and family to shop with Russ Darrow Kia of Wauwatosa More

Thank you, Jerome! I’m very happy with my purchase. His customer service was amazing! He even transferred everything over from the vehicle I was trading in, into my new one while I was going over paperwork customer service was amazing! He even transferred everything over from the vehicle I was trading in, into my new one while I was going over paperwork in finance. I appreciate everything! More