Russ Darrow Kia of Wauwatosa

Handled the purchase of the vehicles bought in a timely manner. Definitely left feeling confident about my purchase. manner. Definitely left feeling confident about my purchase. More

My experience has always been good. I trust them to take the best care of of my car without charging for things I don’t need. I trust them to take the best care of of my car without charging for things I don’t need. More

I tried communicating three times with Rio over the course of six days to clarify a concern I had about a maintenance plan he sold me. Even after another employee informed Rio I was looking for a resp course of six days to clarify a concern I had about a maintenance plan he sold me. Even after another employee informed Rio I was looking for a response, he never replied to any of my communications. I even checked with another employee to verify I had the correct email address for Rio and that he hadn't been on vacation. More

They are awesome! I love the idea of videoing your while in for service showing different things that need attention or that are in good condition! I very much like t I love the idea of videoing your while in for service showing different things that need attention or that are in good condition! I very much like the waiting area, where you can help yourself to coffee or tea, possibly some small snacks! Very accommodating! Thank you for your excellence in what you do! More

Everyone at the dealership has been very friendly and helpful and I received excellent service. helpful and I received excellent service. More

Thank you to Connor Sawyer and Matt Czaplewski with assisting me with my new tires! I appreciate it. I am including Sarena in this because she is the one who gave me the price quote for my tires back i assisting me with my new tires! I appreciate it. I am including Sarena in this because she is the one who gave me the price quote for my tires back in December and I think I had a missed opportunity where I wanted to give her a good review but didn't forget. Also Jaylen wasn't there and I didn't run into him this time but he is fabulous and I'd like to send him a virtual hug because he is awesome and I know he is there. Since I am making a review just wanted to send him some positive vibes because he is cool. More

I always enjoy the service I receive. I just did not like that I was waiting and not told it was the wrong part. I didn’t know until I went to the service desk. I just did not like that I was waiting and not told it was the wrong part. I didn’t know until I went to the service desk. More

Everyone encountered was very friendly and professional. Love having a Lyft provide a ride home. Love having a Lyft provide a ride home. More

Great service! Willing to work with what our needs were, friendly, to the point! Would work with again! Appreciate all they do! This our third car with them! Willing to work with what our needs were, friendly, to the point! Would work with again! Appreciate all they do! This our third car with them! More

My appointment was that 7:00 am and right away the door was open on time my experience was good I appreciate it and thanks was open on time my experience was good I appreciate it and thanks More