Russ Darrow Kia of Wauwatosa

Thanasis was wonderful with helping me out. He was kind and so courteous on making me feel great as a customer. He went above and beyond taking care of my concerns and needs. Someone like him m He was kind and so courteous on making me feel great as a customer. He went above and beyond taking care of my concerns and needs. Someone like him makes me want to come back. He explained everything to me and made me feel that I’m more than a customer. 10/10 for him. I appreciate and look forward to my next visit. Thank you!!! More

Russ Darrow Kia of Wauwatosa is professional, efficient, and has great customer service. Connor is especially accommodating. and has great customer service. Connor is especially accommodating. More

I didn't like the fact that I had an appointment and it took them one hour and 45 minutes for them to change my oil. They didn't start working on my car until am hour after I dropped it off. They are to sl took them one hour and 45 minutes for them to change my oil. They didn't start working on my car until am hour after I dropped it off. They are to slow for me. What are appointments for? More

Great place! Everyone was helpful and professional. Very informative on what was wrong with car. Everyone was helpful and professional. Very informative on what was wrong with car. More

No communication or poor communication in expectation for car turnaround. Need better training in communication car turnaround. Need better training in communication More

Everyone at the dealership was so very welcoming and knowledgeable. They know what they are doing from start to finish! knowledgeable. They know what they are doing from start to finish! More

Got an oil change next day my check engine came on let alone waiting almost three hours for an oil change because they didn’t have the proper equipment but being told otherwise. alone waiting almost three hours for an oil change because they didn’t have the proper equipment but being told otherwise. More

Quiet clean in and out love experience would recommend family and friends great service would absolutely come back family and friends great service would absolutely come back More

We stopped in here unplanned and not ready to purchase, Gregg was our sales person and he was ABOVE any expectation we had when car shopping. He listened to our needs/wants and pointed us in the right dire Gregg was our sales person and he was ABOVE any expectation we had when car shopping. He listened to our needs/wants and pointed us in the right direction without being pushing. I fell in love with a Sportage and left with a beautiful new suv! The sales manager and finance guy were also very helpful! Everyone was kind and friendly, we felt welcomed and not pushed in anyway! More

I recently had the pleasure of purchasing a Kia Carnival Hybrid, and the entire experience was outstanding, thanks to the amazing team at the Russ Darrow Kia Wauwatosa dealership. Rio and Mike, our salespeo Hybrid, and the entire experience was outstanding, thanks to the amazing team at the Russ Darrow Kia Wauwatosa dealership. Rio and Mike, our salespeople, were incredibly knowledgeable, friendly, and attentive throughout the process. They answered all our questions, provided clear explanations, and made sure we were comfortable with every step of the purchase. Steve, the finance guy, was equally impressive. He took the time to go over all our financing options and made sure we got the terms we wanted, even better than we had expected. His expertise and transparency gave us confidence in our decision. Overall, it was a seamless, stress-free experience, and I couldn't be happier with my new Kia Carnival Hybrid. Highly recommend this team if you're in the market for a new vehicle! More