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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,310 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,310 reviews
January 10, 2021
Very nice and respectful and fast thank you for my new 2021 Kia I’m so excited and you all did an amazing job with helping me along the way 2021 Kia I’m so excited and you all did an amazing job with helping me along the way More
by Jasmainevalentine
January 08, 2021
Everyone was friendly attentive willing to help and meet the needs that the customers wanted. I really feel like they stepped outside the box and helped me find my new car. the needs that the customers wanted. I really feel like they stepped outside the box and helped me find my new car. More
by Breonna Batchelor
January 04, 2021
Kumasi was amazing. Made me laugh and feel like family. The entire experience was beyond amazing and effortless. I’m beyond happy and thankful. I will be back for my future car The entire experience was beyond amazing and effortless. I’m beyond happy and thankful. I will be back for my future car More
by Ty
Employees Worked With
Kumasi Allen
January 01, 2021
Valencia is always a pleasure to work with! This is my second vehicle I bought from her! I’ll be sure to send more ppl her way! Keep up the GREAT work Valencia❤️ second vehicle I bought from her! I’ll be sure to send more ppl her way! Keep up the GREAT work Valencia❤️ More
by buckner060911
December 31, 2020
Over the top service, Eric our service contract was amazing to work with, the work done our Optima was top notch, i would recomend this dealer to any one, very pleased amazing to work with, the work done our Optima was top notch, i would recomend this dealer to any one, very pleased More
by Martsjohndeere
Employees Worked With
Eric
December 31, 2020
My service agent was awesome from the time I called to see if could bring my car in earlier to the time he escorted me to my car in the lot. He had a fun relatable personality. I have always had very goo see if could bring my car in earlier to the time he escorted me to my car in the lot. He had a fun relatable personality. I have always had very good service agents and have been coming here since before I purchased my current Kia. I “love” my car, take good care of it. It’s nice when I get compliments about it— like a well behaved child. LOL. All of the staff seem to have a camaraderie. As for the car, I don’t know cars well but everything I came in for was done and my awesome agent added on a routine service (tire rotation) that I forgot about. More
by Lorrie
Employees Worked With
Eon - a tall Black man, married, maybe in his 30’s.
December 29, 2020
I made my appointment online which was fast and super easy to do. Took the car into today for an oil change and tire rotation. Super fast and easy. The staff was so nice and personable. easy to do. Took the car into today for an oil change and tire rotation. Super fast and easy. The staff was so nice and personable. More
by karibear
Employees Worked With
Alexander Hanson
December 26, 2020
I had a great , and friendly experience with Jerome buying my first car! He was extremely helpful and was able to tell me about credit. He was very understanding with time and a great person overall!!! buying my first car! He was extremely helpful and was able to tell me about credit. He was very understanding with time and a great person overall!!! More
by evelynndee
Employees Worked With
Other Employees :
Mark Berthelette, Candice Bell, Jerome Smith
December 22, 2020
The service rep. was very professional and courteous. I was very pleased with my experience at Russ Darrow Kia Wauwatosa. I will go back for sales and service was very pleased with my experience at Russ Darrow Kia Wauwatosa. I will go back for sales and service More
by kachatz
Employees Worked With
Ryan Nikolaus, Erin Poulos
December 21, 2020
Great Service, timely. Ease of setup online for the appointment. Vehicle was inspected and also had a recalled checked on. Was in and out. No issues appointment. Vehicle was inspected and also had a recalled checked on. Was in and out. No issues More
by C4L
Employees Worked With
Ryan Nikolaus
