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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.3
1,887 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,887 reviews

March 16, 2025

Minna was very helpful. She was attentive and personable. I walked away very pleased with her and the way I was treated. More

by VEKA_2007
Recommend Dealer
Yes
Employees Worked With
Minna Spivey, Minna Spivey
Mar 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We will share this great review with Minna. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

March 16, 2025

Sherman was pleasant to work with. Overall the experience was fine. The dealership could have used more private cubicles as we had to conduct business in the middle of a noisy showroom More

by STEVE_NELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherman Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you, Steve, for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We will share your suggestion with our team. Matt Kiscellus matt.kiscellus@russdarrow.com

March 16, 2025

Minna was a great salesperson! Not pushy and really did all she could for us. Very personable and helpful More

by A_CLEVELAND10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grayson Ludovicus, Jordan Brown, Minna Spivey
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for choosing Russ Darrow Kia of Wauwatosa! Please let us know if we can be of any more assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

March 16, 2025

It was a very decent experience. They got me right an I have absolutely no complaints More

by powerstony90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tony, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

March 15, 2025

I liked the fact Serena shared a video of what was being done on my car. The work was done efficiently in a reasonable amount of time. More

by NOONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

March 15, 2025

The best I have worked with. I have not purchased a new car for a long time but certainly have not always had the great experience I had at Russ Darrow In the past. More

by Ken Knippel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sazare Cunningham
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ken, and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

March 14, 2025

Excellent service and staff. Car was in excellent condition when brought out after maintenance was complete. More

by smcataldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Duda, Edward Porter
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

March 14, 2025

He is amazing at his job. Quick and efficient. Thank you for the great experience always. More

by KILEYROX1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

March 14, 2025

I got screwed by Kia and they helped a little. At least. He was polite More

by MYKIAJUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

March 11, 2025

The whole place is very clean and neat. All of the employees are nice and helpful. More

by hmlunchladi
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
Mar 12, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Sarena or our team can assist you with in the future. Matt Kiscellus matt.kiscellus@russdarrow.com

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