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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,167 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,167 reviews
May 29, 2020
Jerome did an excellent job with selling us our car. I was impressed by his cool and calm demeanor. Stephen was also great as well. was impressed by his cool and calm demeanor. Stephen was also great as well. More
by MikeMulkey92
Employees Worked With
Stephen Perkins, STEVEN A GARNER, Jerome Smith
May 29, 2020
I love my new car and Jerome was very helpful throughout my entire experience. The financial department was also very helpful and gave me all the information I needed. my entire experience. The financial department was also very helpful and gave me all the information I needed. More
by Ccarrington97
May 28, 2020
Valencia Wallace, Stephen Perkins, and Steven Garner made our buying experience second to none. They're consummate professionals and Kevin Minley the general manager wants to ensure that you walk away happy our buying experience second to none. They're consummate professionals and Kevin Minley the general manager wants to ensure that you walk away happy with your purchase. More
by michael.nelson41
Employees Worked With
Other Employees :
Kevin Minley, Stephen Perkins, STEVEN A GARNER
May 28, 2020
Jerome did an amazing job at making sure that I left Kia with a vehicle. He was very nice, informative, made sure I was comfortable and understood what I wanted as well as needed. Thank you very much and yo with a vehicle. He was very nice, informative, made sure I was comfortable and understood what I wanted as well as needed. Thank you very much and you earned yourself a lifetime customer! More
by Kenneth.stone61
Employees Worked With
Jerome Smith
May 28, 2020
I was at the dealership for five hours, when everything could have been handled in three at most. Two hours were spent waiting to "clean the car and wait for the finance guy" During my entire five hours, I could have been handled in three at most. Two hours were spent waiting to "clean the car and wait for the finance guy" During my entire five hours, I never once saw anyone disinfect anything, even after sitting in five separate seats and watching several people come in and out of the dealership, like we're not in the midst of a pandemic. More
by Tom
Employees Worked With
Jerome Smith
May 27, 2020
Very welcoming group of people, made both of our jobs easy in addition to helping get me a brand new car. I thank the guys and Russ Darrow Kia of Wauwatosa for their time getting me the best deal for the easy in addition to helping get me a brand new car. I thank the guys and Russ Darrow Kia of Wauwatosa for their time getting me the best deal for the best price. More
by eljay
Employees Worked With
Other Employees :
Kevin Minley, Stephen Perkins, Joshua Revels
May 23, 2020
Jerome and Steve were so helpful and very knowledgeable about Kia cars, he made sure i got exactly what I wanted and I appreciate that. about Kia cars, he made sure i got exactly what I wanted and I appreciate that. More
by Jessierollins22
May 23, 2020
I appreciate the time and customer service that were provided by Jerome Smith at Russ Darrow Kia Wauwatosa thank you for the great experience.I provided by Jerome Smith at Russ Darrow Kia Wauwatosa thank you for the great experience.I More
by ralphie
Employees Worked With
Jerome Smith
May 23, 2020
Everyone was very nice and stayed late to finish everything for us. Overall a good experience. Financing was easy. Will for sure use service department. everything for us. Overall a good experience. Financing was easy. Will for sure use service department. More
by jbort2
May 22, 2020
He was AWESOME!!! He talked me through everything and made sure I understood it. He answered all my questions and made me feel good about my purchase. Just great!!! made sure I understood it. He answered all my questions and made me feel good about my purchase. Just great!!! More
by Aniyah Miller
Employees Worked With
Jerome Smith
