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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,163 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,163 reviews
February 20, 2021
I went to all sorts of stores and dealers, nobody was able to help me and get me approved or would take the time to do so. Mitch worked with me all week and me got it done and now I got my new ride!! able to help me and get me approved or would take the time to do so. Mitch worked with me all week and me got it done and now I got my new ride!! More
by philipaw60
Employees Worked With
Mitch Darrow
February 19, 2021
Only came here due to free coupon. I scheduled an appointment at 7 AM and came in at 6:59 AM and was snapped at that they were closed and I needed to wait....ok for one minute, cool. Then I had to wa appointment at 7 AM and came in at 6:59 AM and was snapped at that they were closed and I needed to wait....ok for one minute, cool. Then I had to wait for an hour and five minutes for an oil change. Not great service and again only came because I paid 15,000 for a car and received the free coupons but it’s almost worth going to scrub a dub for an oil change More
by Poc54
Employees Worked With
Ryan Nikolaus, David Potkonjak, Erin Poulos
February 18, 2021
Quality service here!!!! The help was phenomenal! Thank you so much Rio and Mike. I definitely recommend this dealership. The customer service was the best! you so much Rio and Mike. I definitely recommend this dealership. The customer service was the best! More
by LovelyRose
February 17, 2021
Rio and Mike were the best people me and my wife worked with, they were very knowledgeable and they answered all our questions to the with, they were very knowledgeable and they answered all our questions to the More
by Jenlyn2
February 12, 2021
Mitch and Rio made the car-buying process easy and fun! Highly recommend coming to them for your car-buying needs. They’re the best! Highly recommend coming to them for your car-buying needs. They’re the best! More
by Dean
February 08, 2021
Awesome help! Michael really helped me find the best deal possible for exactly what I wanted. Lamont was great at explaining all the details of the deal. Great experience! possible for exactly what I wanted. Lamont was great at explaining all the details of the deal. Great experience! More
by lopezd716
February 08, 2021
Amazing service! Made everything easy and informative. Mitch and Gaetano were excellent! Highly recommend them to anyone looking to buy a car at Russ Darrow Kia in Wauwatosa! Mitch and Gaetano were excellent! Highly recommend them to anyone looking to buy a car at Russ Darrow Kia in Wauwatosa! More
by Ninpo210
February 08, 2021
I want to thank Jerome and Rio for your time and help! I’m so so happy with my new 2021 Kia Seltos. Highly recommend! I’m so so happy with my new 2021 Kia Seltos. Highly recommend! More
by Gabbyninham
February 07, 2021
Mike is the best! We walked in planning to test-drive and we left with a new Telluride XS! Mike walked us through everything quickly and succinctly. Great guy to work with. Overall impressed with the dealer we left with a new Telluride XS! Mike walked us through everything quickly and succinctly. Great guy to work with. Overall impressed with the dealer as a whole! More
by LeahMarie
February 06, 2021
This is my third car purchase at Russ Darrow Kia. Excellent customer service and individualized attention that can't be beat! I am very happy with the overall experience and highly recommend Mike an Excellent customer service and individualized attention that can't be beat! I am very happy with the overall experience and highly recommend Mike and the crew! More
by Tia
