Russ Darrow Kia of Wauwatosa

the dealership was nice great people from top to bottom worked with ms. valencia for the purchase of the car would highly recommend you to stop it and see her if you in the market for vehicle worked with ms. valencia for the purchase of the car would highly recommend you to stop it and see her if you in the market for vehicle More

Very clean, laid back atmosphere. Everyone was friendly and welcoming. I was never left questioning what was happening, they walked me through the entire process. I appreciate the Russ Darrow Wauwatosa Tea and welcoming. I was never left questioning what was happening, they walked me through the entire process. I appreciate the Russ Darrow Wauwatosa Team! Great Experience!! More

Better than most dealerships! 10 out 10 They went out of the way to do everything that I asked and didn't make me wait long. the way to do everything that I asked and didn't make me wait long. More

Very friendly, relaxed atmosphere. Willing to take the time to help you decide on vehicle. I think your administrative person collecting down payments could be friendlier. This is a big purchase and an time to help you decide on vehicle. I think your administrative person collecting down payments could be friendlier. This is a big purchase and an exciting time and she's collecting down payments. A thank you goes a long way. More

Mitch was amazing! He was patient, informative and made sure that I was taken care of each step of the way. The whole experience, from walking in the door to finalizing my purchase was pleasant. Not some sure that I was taken care of each step of the way. The whole experience, from walking in the door to finalizing my purchase was pleasant. Not something I can say about my other recent experiences with finding a vehicle. This is my third vehicle with Russ Darrow and I will continue to bring my business to them. Thank you Mitch! More

Steve & Mike went Above and Beyond to find me exactly the car that I wanted!. I am overly satisfied. Their customer service and professionalism exceeded my expectations! Thank you for everything! car that I wanted!. I am overly satisfied. Their customer service and professionalism exceeded my expectations! Thank you for everything! More

Valencia and I worked together regarding the downsizing from a crossover to a sedan in 2020 but the timing wasn't right. She remembered everything about my situation when I came back and got me in a Kia I from a crossover to a sedan in 2020 but the timing wasn't right. She remembered everything about my situation when I came back and got me in a Kia I love. The financing specialist, Steve, was also very nice and efficient in processing the financing. The transaction went about as smoothly as possible and I would recommend people work with Valencia and Russ Darrow Kia in the future. More

I asked for certain work to be completed and it wasn’t. This is the third time within a month or two that have to take my car in. I even asked for the manager to call me to discuss issues and no response. This is the third time within a month or two that have to take my car in. I even asked for the manager to call me to discuss issues and no response. More

The service was a bit pricey but done in a timely manner, however; I had to ask them to wash my truck which I thought came with the service. however; I had to ask them to wash my truck which I thought came with the service. More

Very nice, clean, friendly, and professional environment. They go above and beyond to make sure the customer is satisfied. I would never go do business anywhere else the won me over!!! They go above and beyond to make sure the customer is satisfied. I would never go do business anywhere else the won me over!!! More