Russ Darrow Kia of Wauwatosa

They were pretty decent and professional, the staff are very helpful and welcoming. The overall experience here was 10/10 very helpful and welcoming. The overall experience here was 10/10 More

I had the pleasure of working with Valencia today and she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't pushy. She gave time when needed and made the process a really nice experience. I also liked that she was less sales like and a true person to work with and could relate to you with your thoughts on color, interior color and all the features that come within a new vehicle. Steven in finance was exceptionally hilarious and made the process really fun. I appreciated the attention to detail from buying, financing and setting up all of the "entertainment" features. If you have the chance to purchase from Valencia please do it! More

I had been searching all over the country for the exact vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Ti vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Tiara and the rest of the team made everything smooth and convenient for me. The whole process was almost too easy. I couldn’t be happier. More

my experience at/ with RD Kia was exceptional. i appreciate all the time and effort put forth, so i could drive away with my desired vehicle. Jason rocked as well as the two who helped me with m i appreciate all the time and effort put forth, so i could drive away with my desired vehicle. Jason rocked as well as the two who helped me with my econtract, very helpful and knowledgable. top notch! More

Flew from WV to WI to buy a used KIA and drive it home. Everyone was extremely polite and happy. Great experience! No complaints whatsoever. Everyone was extremely polite and happy. Great experience! No complaints whatsoever. More

Awesome dealership with great customer service! Tiara is amazing and a pleasure to work with. She was willing to work with our buying terms and come to a deal that everyone was happy with. Tiara is amazing and a pleasure to work with. She was willing to work with our buying terms and come to a deal that everyone was happy with. More

After 15 years, it was time to buy a new vehicle! We knew we wanted a Kia Telluride. I knew the sales person, Tiara James, from daycare, and reached out to her. I found out she worked at Russ Darrow We knew we wanted a Kia Telluride. I knew the sales person, Tiara James, from daycare, and reached out to her. I found out she worked at Russ Darrow Kia. She was so easy to work with. Made the process flawless (along with her Manager, Steve). We were able to drive away in our new 2023 Kia Telluride in 2 days! Tiara & Steve, I will recommend Russ Darrow Kia to everyone! Thank you for making it so easy! More

Through soft suggestion and regular followup Russ Darrow made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of ordering, and maintained contact - without being invasive - over a sixth month time span. The process was never more or less than it had to be. More

They were very friendly and helpful with the transaction. I would highly recommend Darrow Kia. I would highly recommend Darrow Kia. More