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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,347 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,347 reviews
February 11, 2023
Friendly people, they were patient with me as I had concerns, but reassured me through every step. I am a little skeptical of some of their business practices though. There was apparently no wiggle roo concerns, but reassured me through every step. I am a little skeptical of some of their business practices though. There was apparently no wiggle room on the price because it had "increased overnight by 3k", but yesterday's price would be honored "just for me" . A $500 dollar discount would have been a drop in the ocean for them! More
by james93832
February 03, 2023
Great customer service. Loved our salesman !!!! Good guys at Kia Darrow. Intend to purchase all our vehicles there for now on . Loved our salesman !!!! Good guys at Kia Darrow. Intend to purchase all our vehicles there for now on . More
by Mcyakegl63
Employees Worked With
Mitch Darrow
February 01, 2023
Tiara was really helpful and a lot of fun to work with. I would definitely buy a car again from her. I would definitely buy a car again from her. More
by mpeterson99
January 31, 2023
Very reasonable price compared to other dealerships. Sazare went out of his way to assist me throughout the process. He was very positive with great customer service. Sazare went out of his way to assist me throughout the process. He was very positive with great customer service. More
by Nate Lehman
January 23, 2023
Sazare was really a great salesman. He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions a He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions and was still so nice to us. The other two gentleman that we worked with were also very nice and engaging. I would recommend Sazare in a heartbeat. Thank you. More
by Js
January 20, 2023
What is concerning is the dealership fails to tell you up front that it applies a protection package and something called dna tracing to the vehicle , that at most other dealerships are optional add ons. front that it applies a protection package and something called dna tracing to the vehicle , that at most other dealerships are optional add ons. This little surprise which can add up to the tune of $2500.00 is revealed only after you spend time in looking at the vehicle, and when they present the pricing contract. It is not listed on vehicle window stickers. I did contact the manager James Christy about this and his response was go to another dealership!! The manager I contacted basically said we have more vehicle availability than other dealerships, so they can do this. I recommend going to another dealership and/ or Contact Kia directly about this “ xxxxty “ business practice and maybe it will change. More
by Caet43
January 18, 2023
Quick, easy immediate process. Tiara and Steve provided easy access, flexibility in a no pressure environment Tiara and Steve provided easy access, flexibility in a no pressure environment More
by Wywopets
January 18, 2023
Words can’t accurately describe how professional Sazare was and the level of detail he demonstrated when helping me out. After one phone call, I knew I wanted to only work with him! was and the level of detail he demonstrated when helping me out. After one phone call, I knew I wanted to only work with him! More
by KeseanF
Employees Worked With
January 17, 2023
Tiara was absolutely fantastic! She was able to get me the Telluride I wanted. Her and her new car manager worked with me to get a great deal. They were both friendly and super help She was able to get me the Telluride I wanted. Her and her new car manager worked with me to get a great deal. They were both friendly and super helpful. 10/10 would recommend them both. More
by cmstiner
January 17, 2023
Tiara was amazing to work with! She made the whole process FUN and did not pressure me at all. When you are in the market for a new car, head to Russ Darrow Kia of Wauwatosa and ask She made the whole process FUN and did not pressure me at all. When you are in the market for a new car, head to Russ Darrow Kia of Wauwatosa and ask for Tiara. You won’t be disappointed! More
by Chelseasullivan2010
