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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,163 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,163 reviews
January 15, 2022
They were knowledgeable and kind and so ready to help me with my car even though they were short staff they still solved my every need with my car even though they were short staff they still solved my every need More
by Rico127
Employees Worked With
Other Employees :
Kevin Minley, Mark Berthelette, Joshua Revels, Kumasi Allen, STEVEN A GARNER
January 05, 2022
Customer service is #1. The whole crew was excellent. It started with my call into Shannon: the friendly attitude grabbed my attention. Once at the dealership, Valencia easily walked me through the process. started with my call into Shannon: the friendly attitude grabbed my attention. Once at the dealership, Valencia easily walked me through the process. Steve quickly got us in and out of the finance/warranty side. And Jaylen was so knowledgeable. All gems! More
by Leah.j.jablonski
December 30, 2021
Sazare was very helpful and made the whole buying process very smooth and easy. He even delivered the car personally to my residence once it was done being detailed. I'm very pleased with how everything went very smooth and easy. He even delivered the car personally to my residence once it was done being detailed. I'm very pleased with how everything went and highly recommend him as your sales advisor. Thanks again Sazare! More
by jordan23
Employees Worked With
Sazare Cunningham
December 28, 2021
Repair was done satisfactorily according to the estimate. But they forgot to do the emission test as promise, so I have to take it back to get it done after the holidays, then I have to explain to the DMV wh But they forgot to do the emission test as promise, so I have to take it back to get it done after the holidays, then I have to explain to the DMV why I was late by 3 days for the test. More
by Syed
Employees Worked With
Service,
December 27, 2021
Purchased a new car. MIKE was my sales person and he was great. Will be back again to do business. Third time will be a charm. great. Will be back again to do business. Third time will be a charm. More
by AM
December 22, 2021
Valencia was wonderful to work. Very professional and to the point. Need more women like her within dealerships. Would recommend her to anyone i know in the car buying market!! the point. Need more women like her within dealerships. Would recommend her to anyone i know in the car buying market!! More
by Grace Johnson
