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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,163 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,163 reviews
March 29, 2022
Overall it was a good experience. All of the employees I worked with were polite, friendly, and helpful. I would consider recommending the dealership to others looking for a car. All of the employees I worked with were polite, friendly, and helpful. I would consider recommending the dealership to others looking for a car. More
by hammac17
Employees Worked With
Other Employees :
STEVEN A GARNER, Brianna Holbrook, Sazare Cunningham, Austin Wiesehuegel
March 21, 2022
Brianna was extremely helpful, knowledgeable, and full of energy. Jaylen was an incredible help as well. I rate both of them as high as possible. There were multiple other staff members who must be reprimand energy. Jaylen was an incredible help as well. I rate both of them as high as possible. There were multiple other staff members who must be reprimanded. There was another managerial employee who was extremely condescending and berating to Brianna, was extremely unprofessional for literally yelling at her in front of her customer. He was a poor brand ambassador and hopefully not the type of person Russ Darrow would allow to behave in this way. The Finance Manager also treated Brianna in a horrible way, badmouthing her behind her back repeatedly. This mysogenistic behavior seems to be part of the Russ Darrow culture and seems to be left unchecked. More
by Drg
Employees Worked With
Other Employees :
I don’t know the name of the person who yelled at our salesperson. One star for that person., STEVEN A GARNER, Brianna Holbrook
March 18, 2022
This dealership is always professional, friendly and helpful. This is my 3rd lease with them. helpful. This is my 3rd lease with them. More
by Lszopinski
Employees Worked With
March 12, 2022
Valencia is GREAT! Patient, let’s me ask a million questions, and always answers me thoughtfully and honestly. She’s the best sales rep at Tosa Kia (: Patient, let’s me ask a million questions, and always answers me thoughtfully and honestly. She’s the best sales rep at Tosa Kia (: More
by mariah_washington93
Employees Worked With
March 11, 2022
Excellent service. Sazare is the best agent we ever worked with. I will recommend Russ Darrow for all my family and friends. The car we bought was in great condition an Sazare is the best agent we ever worked with. I will recommend Russ Darrow for all my family and friends. The car we bought was in great condition and they priced it below all our expectations. More
by Ala Zeibaq
March 06, 2022
The staff was very vibrant and fun to be around, made shopping for a vehicle enjoyable shopping for a vehicle enjoyable More
by adamupton295
March 05, 2022
Great experience and new car. Liked the sales person and the process. Got what I needed. Liked the sales person and the process. Got what I needed. More
by ryangintoft
