Russ Darrow Kia of Wauwatosa

They take the time to listen and the service department acts accordingly. The Service department did a wonderful job in servicing our KIA, except that the side view mirrors still squeak. acts accordingly. The Service department did a wonderful job in servicing our KIA, except that the side view mirrors still squeak. More

Very helpful and courteous. Explained all the details at my pace. Would recommend to my friends! Explained all the details at my pace. Would recommend to my friends! More

Excellent experience. Kevin is awesome. He is very humble, honest and dependable! The entire team was very accommodating and caring. Kevin is awesome. He is very humble, honest and dependable! The entire team was very accommodating and caring. More

Austin Wiesehuegel was sooooo much help and I’d recommend anyone to stop in and visit him and this one of a kind dealership! anyone to stop in and visit him and this one of a kind dealership! More

Austin was very helpful with details on the vehicle we were interested in. Explained features Test drove it, nice! were interested in. Explained features Test drove it, nice! More

Tiara did a wonderful job helping me get into a vehicle that fits my family’s needs! It was a smooth process, and left shortly after with a car! that fits my family’s needs! It was a smooth process, and left shortly after with a car! More

They employ a Knowledgeable and friendly staff. Listened to my “wants” and gladly stayed late to accommodate me. Listened to my “wants” and gladly stayed late to accommodate me. More

Took my Kia soul in for what I wanted to call a "vacation" inspection. I was taking the car on a two week road trip and wanted to be sure everything was in good shape. After talking with the servic "vacation" inspection. I was taking the car on a two week road trip and wanted to be sure everything was in good shape. After talking with the service writers I also purchased a oil change and tire balancing package. They were going to change the oil and balance my tires. Well I saw the oil change get done, but not so sure about the tire balancing. When I got home I noticed that all the wheels still had the original wheel weights, all dirty and crusty. I would have expected the old weights to be remove the wheels balance with new weights installed. Not really sure I received the service I paid for. Which also makes me wonder how good the inspection was. This is the second time I left this dealership with a bad feeling. I will not be back. More

This most recent experience at this dealership was wonderful. The representative that took care of me was helpful and professional. He treated me with respect and kindness. Much better than my previou wonderful. The representative that took care of me was helpful and professional. He treated me with respect and kindness. Much better than my previous visit. He also kept me informed on my car’s progress. I also appreciate the text messages for the appointment. Very happy with my visit. Thank you More

Everyone was very welcoming and kind. They made sure to explain everything I didn’t understand and assured me I was in good hands. They made sure to explain everything I didn’t understand and assured me I was in good hands. More