Russ Darrow Kia of Wauwatosa

I would say this was prob the best experience I've had at a dealership. Mike is prob the nicest most kind down hearted car salesman I've ever met. He didn't rush me or try to sell me something just cause it a dealership. Mike is prob the nicest most kind down hearted car salesman I've ever met. He didn't rush me or try to sell me something just cause it would benefit him he was genuinely concerned about my needs and I appreciate that very much . Stevey also went out of his way and beyond to help me make sure everything went smoothly with any issues I had . So I got the car I wanted and met some really great people who made me feel at home genuinely. Also might I add the girl who helped me with knowing more about my car was just a ray of sunshine :) Thank y'all so much !! More

This is the third vehicle my family has purchased from Russ Darrow Kia. So I think it’s safe we love the dealership. My favorites are Steve Perkins, Josh the Magicman, and Mike D. They have sold us every Russ Darrow Kia. So I think it’s safe we love the dealership. My favorites are Steve Perkins, Josh the Magicman, and Mike D. They have sold us every vehicle we’ve purchased there. I know they have other customers but whenever I’m there, they make me feel like I’m the most important. The process has always been quick and easy. That’s important to me. I’ve never walked away without getting exactly what I want and more. Thank you guys! More

It was like Michael knew what we wanted from the time we showed up. He was straight to the point, we didn't spend all day at the dealership, and in the end we got exactly what we wanted. We did not feel p showed up. He was straight to the point, we didn't spend all day at the dealership, and in the end we got exactly what we wanted. We did not feel pressured at anytime and really appreciated the way were treated professionally. We will be purchasing our next vehicle from him and his amazing team. More

Michael was fantastic. Made sure I was taken care of and followed up on my purchase. Highly recommend him!! 😊 Made sure I was taken care of and followed up on my purchase. Highly recommend him!! 😊 More

Amazing staff especially Michael Duda very professional and helped me get a vehicle that fit me as well as my price range very down to earth and all around amazing guy again thanks to all that helped and a and helped me get a vehicle that fit me as well as my price range very down to earth and all around amazing guy again thanks to all that helped and a special shoutout to Michael keep up the good work I’m definitely a happy customer with my new ride to transport my family around in comfortably 👍🏽 More

They are fabulous. The salesman was friendly and professional. Mike D is great. I would go back for future purchases. The salesman was friendly and professional. Mike D is great. I would go back for future purchases. More

Michael helped me find the right Kia Sorento and helped me trade in my used vehicle while making sure the old loan was satisfied. me trade in my used vehicle while making sure the old loan was satisfied. More

Terrible experience! We went in after finding the vehicle we wanted on the website. Asked for Mike Duda, as he was referred to us, and he was paged. We waited quite some We went in after finding the vehicle we wanted on the website. Asked for Mike Duda, as he was referred to us, and he was paged. We waited quite some time when another salesman (didn't catch his name) asked if we needed help. We said yes, we didn't want to wait, and that very nice gentleman started the process. We gave him the model number, then next thing you know another man comes up, and it's Mike Duda. He was the opposite of the other salesman. Rude, pushy, talked over us, then walked off to work with another customer. When he finally came back with the lowest trade-in offer we'd yet to see, as well as the highest lease payments we'd been quoted (plus, Russ Darrow added all sorts of extras to the vehicle and did not advertise this, so the price was $9k over advertised), he began yammering how he was the top salesman in the state and a very busy man. Funny how the top salesman in the state was unaware of the lease specials advertised on Kia's own website. More

Everyone here was great to me. No xx. Even helped me with an issue 6 mo after purchase. Thanks to Jzaban, Mark and Lamont. Will be back No xx. Even helped me with an issue 6 mo after purchase. Thanks to Jzaban, Mark and Lamont. Will be back More

I had a very positive experience with Jzaban. He was knowledgeable, answered all my questions, responded respectfully to my concerns and was readily available to keep things progressing. I highly He was knowledgeable, answered all my questions, responded respectfully to my concerns and was readily available to keep things progressing. I highly recommend him! The frustration I had with the dealership was the dealer add-ons they automatically add to the vehicles, whether you want them or not. This nearly stopped me from purchasing from them, however Jzaban worked with management and myself to arrive at a compromise I could live with. More