Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sazare was really a great salesman. He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions a He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions and was still so nice to us. The other two gentleman that we worked with were also very nice and engaging. I would recommend Sazare in a heartbeat. Thank you. More
What is concerning is the dealership fails to tell you up front that it applies a protection package and something called dna tracing to the vehicle , that at most other dealerships are optional add ons. front that it applies a protection package and something called dna tracing to the vehicle , that at most other dealerships are optional add ons. This little surprise which can add up to the tune of $2500.00 is revealed only after you spend time in looking at the vehicle, and when they present the pricing contract. It is not listed on vehicle window stickers. I did contact the manager James Christy about this and his response was go to another dealership!! The manager I contacted basically said we have more vehicle availability than other dealerships, so they can do this. I recommend going to another dealership and/ or Contact Kia directly about this “ xxxxty “ business practice and maybe it will change. More
Words can’t accurately describe how professional Sazare was and the level of detail he demonstrated when helping me out. After one phone call, I knew I wanted to only work with him! was and the level of detail he demonstrated when helping me out. After one phone call, I knew I wanted to only work with him! More
Tiara was amazing to work with! She made the whole process FUN and did not pressure me at all. When you are in the market for a new car, head to Russ Darrow Kia of Wauwatosa and ask She made the whole process FUN and did not pressure me at all. When you are in the market for a new car, head to Russ Darrow Kia of Wauwatosa and ask for Tiara. You won’t be disappointed! More
Tiara was absolutely fantastic! She was able to get me the Telluride I wanted. Her and her new car manager worked with me to get a great deal. They were both friendly and super help She was able to get me the Telluride I wanted. Her and her new car manager worked with me to get a great deal. They were both friendly and super helpful. 10/10 would recommend them both. More
Sazare did what he said he would do. Very good customer experience and would recommend Sazare and Russ Darrow Very good customer experience and would recommend Sazare and Russ Darrow More
I had the pleasure of working with Valencia today and she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't pushy. She gave time when needed and made the process a really nice experience. I also liked that she was less sales like and a true person to work with and could relate to you with your thoughts on color, interior color and all the features that come within a new vehicle. Steven in finance was exceptionally hilarious and made the process really fun. I appreciated the attention to detail from buying, financing and setting up all of the "entertainment" features. If you have the chance to purchase from Valencia please do it! More
They were pretty decent and professional, the staff are very helpful and welcoming. The overall experience here was 10/10 very helpful and welcoming. The overall experience here was 10/10 More
I had been searching all over the country for the exact vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Ti vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Tiara and the rest of the team made everything smooth and convenient for me. The whole process was almost too easy. I couldn’t be happier. More