Russ Darrow Kia of Wauwatosa

Too Much of everything! The facility was too fancy. The sales staff was too big. The paper work was way too much and took way too long! I was just looking for a "budget car". The facility was too fancy. The sales staff was too big. The paper work was way too much and took way too long! I was just looking for a "budget car". They had one listed on Auto Trader. But it wasn't even cleaned up yet. I had to go thru an hour of paper work, and decline 3 service agreements! There is no wonder why they had to charge me a $299 service fee (WHICH I WAS NEVER INFORMED ABOUT) With such a new facility I would have thought they had A more efficient way to clean up the dog hair and the black convertible top! More

found the terrific vehicle for us My family came into this Russ Darrow store looking for a used car. I appreciated the courtesy and kindness that was shown to me. Based on what my wife My family came into this Russ Darrow store looking for a used car. I appreciated the courtesy and kindness that was shown to me. Based on what my wife and I told them we were browsing for they found the terrific vehicle for us. The whole experience was made very simple and stress free. More

very helpful Everyone at Russ Darrow was very helpful All Questions answered Cordially and Fully The customer service and quality of repairs are excellent. I will Everyone at Russ Darrow was very helpful All Questions answered Cordially and Fully The customer service and quality of repairs are excellent. I will most certainly be back to buy motor vehicles in the foreseeable future. More

very good service. I am very happy with my valuable experience at Russ Darrow I was recommended here by many people Based on what I advised them I was looking for they f I am very happy with my valuable experience at Russ Darrow I was recommended here by many people Based on what I advised them I was looking for they found the terrific family car for me! I was happy with my encounter with Russ Darrow This store provided very good service. More

Very good service The employees at Russ Darrow got me financed with my negative credit acutely helpful without being cunning or slick the personnel was incredible and r The employees at Russ Darrow got me financed with my negative credit acutely helpful without being cunning or slick the personnel was incredible and respectful I will be back for future purchases and will send many friends. More

Faster and easy better than I've ever experienced They were able to reply all of my concerns about the family motorcar in question Based on what my wife and I told them I was browsing for they found t They were able to reply all of my concerns about the family motorcar in question Based on what my wife and I told them I was browsing for they found the terrific motor motor vehicle for me! Russ Darrow made the boring process of buying a brand new car a very nice valuable adventure. Thank you so much for your professionalism I explained them what I was looking for and they found the exceptional car for me More

They worked extremely hard for me at Russ Darrow I will be very pleased with my practical experience at Russ Darrow I was suggested here by many people they were very helpful through the procedure th I will be very pleased with my practical experience at Russ Darrow I was suggested here by many people they were very helpful through the procedure that is whole of the suv I finished up getting. We told them what I needed plus they found the automobile that is perfect me More

smooth and easy. I was very happy with the service at Russ Darrow. Their honesty and genuine concern for the customer shined through every step of the way.   Can't sa I was very happy with the service at Russ Darrow. Their honesty and genuine concern for the customer shined through every step of the way.   Can't say enough good about the team here they were extremely professional, honest, and pleasant to work with The process was smooth and easy. More

very amazing and friendly staff I was looking into buying a pre-owned car it was such a pleasure dealing with all the members at the dealership. Russ Darrow exceeded all my expectati I was looking into buying a pre-owned car it was such a pleasure dealing with all the members at the dealership. Russ Darrow exceeded all my expectation; it really was a great experience. Based on what I told them I was looking for they found the perfect car for me! More

Ideal sales organization at Russ Darrow My experience during the Russ Darrow Dealership was outstanding. My salesperson was very patient and helpful in explaining how everything worked. They My experience during the Russ Darrow Dealership was outstanding. My salesperson was very patient and helpful in explaining how everything worked. They took the full time to make the journey to know me and my situation. Russ Darrow exceeded all my expectation, It really was a great experience. More