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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.3
1,887 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,887 reviews

April 30, 2026

We had such a great experience working with Ernesto! After initially trying to purchase from a Russ Darrow Kia dealership closer to home, we were disappointed when the final pricing they provided change More

by C. Jennings
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s fantastic that Ernesto provided an honest, transparent experience when you purchased your new Kia Sportage Hybrid. We’re glad the process was smooth and exactly as promised. Thank you for recommending us, and congratulations on your new Kia! Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Yes My experience was good Okay My experience at Russ Darrow was good Everyone was nice to me More

by MRYET
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Sanchez
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s great to hear that your experience was positive and that everyone treated you kindly. We’re delighted you chose a new Kia K5 and that our staff made the process smooth. We hope to welcome you back soon. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Fast, friendly and knowledgeable. Had patience and answered all of my questions, even the silly ones. Very helpful. More

by DCAMPO
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Sawyer
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to hear Connor provided fast, friendly, and knowledgeable service and took time to answer all your questions. Thank you for trusting us with your Kia Sportage. We look forward to serving you again soon. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Amazing job done by everyone! I love my new car so much! Thank you so much! More

by SAMEYER1202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

So glad you’re loving your new Kia. Valencia and our team appreciate your kind words about everyone’s efforts. Thanks for sharing your enthusiasm! Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Sarena was very nice, sweet, & always helpful. This was my second time having her and she was great!! Anytime I get my car service it’s always a great experience!! More

by CIARA.MCDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for returning for your Kia service. It’s wonderful to hear Sarena made both visits feel seamless and supportive. We look forward to assisting you at your next appointment. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2026

Dealership was great to work with, willing to negotiate and very fair. Would recommend again. More

by KW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Paeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s wonderful to know you found our negotiation process fair and straightforward. Thank you for recommending our team. Enjoy your new Kia Telluride and let us know if there’s anything we can help with in the future. Matt Kiscellus matt.kiscellus@russdarrow.com

April 28, 2026

Everyone was great to me Every made my day and had a smile on there face and I loved it More

by JACEHOWARD817
Recommend Dealer
Yes
Employees Worked With
Scott Paeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Paeske
Apr 28, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re thrilled our team greeted you with smiles and made your day. Congratulations on your new Kia Sorento and thank you for choosing Kia. Please let us know if there’s anything else we can do for you. Matt Kiscellus matt.kiscellus@russdarrow.com

April 27, 2026

I worked with Ernesto great customer experience he was patient and attentive. Definitely made a long day better. More

by Merandamarie93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re thrilled to hear Ernesto’s attention and patience brightened your day. Thank you for trusting us with your used Nissan purchase. Matt Kiscellus matt.kiscellus@russdarrow.com

April 23, 2026

I was told my warrant work would take 10-15 mins, and then an oil change. I was there waiting overall 3 total hours More

by zsmith1208
Recommend Dealer
No
Apr 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Kiscellus matt.kiscellus@russdarrow.com

April 23, 2026

Fantastic Accommodating. Easy to work with. Answered in a timely manner. Made car buying very clear and easy More

by Bnksnthny
Recommend Dealer
Yes
Employees Worked With
MJ
Apr 23, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thanks for telling us about your visit. We’re glad our team’s accommodating approach and timely responses made your Ford Bronco purchase clear and easy. Congratulations on your Bronco and thank you for choosing us. Matt Kiscellus matt.kiscellus@russdarrow.com

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