Russ Darrow Kia of Wauwatosa

Best customer service! Everyone there was honest, very professional, and fast working. I came in looking for a car to take to college with me that had 110,000 miles on it. A Everyone there was honest, very professional, and fast working. I came in looking for a car to take to college with me that had 110,000 miles on it. After talking with Valencia it made more sense to get a car that had less miles and more space, which ended up with a 2016 Kia Soul! The whole customer service team was exceptional and their bit of humor definitely made me stay. They try their hardest to get you exactly what you're looking for and get it to you fast. More

Routine oil change A routine oil change should never take over an hour and twenty minutes? Especially with a scheduled appointment. Why make an appointment if they can't A routine oil change should never take over an hour and twenty minutes? Especially with a scheduled appointment. Why make an appointment if they can't get you in and out in 30 ml minutes? More

Great customer service Everyone was so helpful and friendly. Car buying can be a chore, but they do their best to make the experience a good one and you get a great car at t Everyone was so helpful and friendly. Car buying can be a chore, but they do their best to make the experience a good one and you get a great car at the end! More

Round 2 I was very pleased with my experience and I will be letting all my friends and family members know to come to Kia for all their new/used car needs! I was very pleased with my experience and I will be letting all my friends and family members know to come to Kia for all their new/used car needs! More

A team of professionals who create a family environment! At Russ Darrow Kia of Wauwatosa I felt like family. My mother and I spent a few days at this establishment because their team of professionals along w At Russ Darrow Kia of Wauwatosa I felt like family. My mother and I spent a few days at this establishment because their team of professionals along with us agreed that we waned the purchase of my next car to be more than just a transaction. I am extremely satisfied with my new car! Thank you to Sherelle Smith and Steve Perkins for being understanding and considerate of my wants/ needs! More

Great, Quick service My problem wasnt easily described with my car but enjoyed the service, thier shuttle and communication! Car looked and ran great when completed. Glad My problem wasnt easily described with my car but enjoyed the service, thier shuttle and communication! Car looked and ran great when completed. Glad everything was under warranty. More

Great Very friendly and courteous. Highly satisfied with my visit and experience. Definatly would recommend. Walked me out to car made sure everything was Very friendly and courteous. Highly satisfied with my visit and experience. Definatly would recommend. Walked me out to car made sure everything was done correctly. More

2nd kia Very happy happy and satisfied with my new car purchase. I highly recommend Mike and Rio with you're next new car. Thank you Russ Darrow Kia Very happy happy and satisfied with my new car purchase. I highly recommend Mike and Rio with you're next new car. Thank you Russ Darrow Kia More

Oil change I came in for an oil change. David always greets me with a smile and knows me by name. He also got me a quote for new tires. The shuttle driver is a I came in for an oil change. David always greets me with a smile and knows me by name. He also got me a quote for new tires. The shuttle driver is always very nice too! More

Blessed!!! My husband and I has always gotten used expensive cars with notes and spent a lot of money trying to keep them up. Are credit was bad so that left us My husband and I has always gotten used expensive cars with notes and spent a lot of money trying to keep them up. Are credit was bad so that left us with no choice. Til one day I got my credit together and went to look for something new. All my worries went away when I stepped into Russ Darrow Kia Wauwatosa, WI, I meet a wonderful, Kind, compassionate sale rep name Micheal Duda!! he took very care of us we now have a brand new Kia Optima! All staff were very transparent, kind. and friendly! Not to mention very professional and fast. Please stop by to and get your new ride. I have divorced used cars forvever!! More