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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

4.6
218 Reviews

218 Reviews of Russ Darrow Waukesha Kia - Service Center

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December 24, 2020

Jonathon is an excellent Service Writer. My vehicle was completed much earlier than anticipated. Everything was explained to me. Thanks for the great service! I really appreciate it. More

by Therese.wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 21, 2020

Jonathan provided excellent service, he was friendly, yet professional and kept me posted on the necessary repairs and time frame. I would come back again. More

by Reh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 17, 2020

I’ve purchased 2 vehicles from this dealership. They’re friendly, polite, and truly work with people to get them in the vehicle they want! More

by Kristine R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor, JORDAN BELL
December 17, 2020

Work well done! I will always take my car there for all my service which is prompt timely and is of good value. Honest work! More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 16, 2020

Chuck was great, things got done quickly and he kept me informed! Used the transport service to take me home and picked me up quickly when it was done. More

by leahmarena
Recommend Dealer
Yes
Employees Worked With
Chuck
December 12, 2020

Jonathan and Chuck are customer friendly. Knowledgeable and interested in helping. Whether it is on the phone or in person, the are ALL STAR!! THANKS More

by WOW-ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck, Jonathan Taylor
December 11, 2020

Always keeps me informed of the car service progress. Do not pressure for additional services but does provide reminders and/or options. Very personal service More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

I went in for a rattle underneath my car. The rattle is still there. I had the car in just 2k miles before. They said it was safe. The rattle is still there m. More

by Kstrand67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Charles Wilson was courteous and friendly. He promptly researched all the aspects of the service for my vehicle. I felt comfortable and not rushed. The price was excellent. Thank you Russ Darrow More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilson
November 18, 2020

I was very satisfied with the service done to my car. I appreciated having it done ASAP after my call. The timeliness of the repairs and reasonable cost was appreciated. More

by Kiaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
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