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Russ Darrow Kia of Waukesha
Waukesha, WI
1,411 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,411 reviews
September 29, 2022
Dennis was great! He was super helpful in finding a car we love! Being first time new (to us) car buyers, we were very green, and didn't feel like we were being taken He was super helpful in finding a car we love! Being first time new (to us) car buyers, we were very green, and didn't feel like we were being taken advantage of. Totally recommend Darrow Kia of Waukesha and Dennis as the go-to guy. More
by Jen & Billy
September 28, 2022
Clean building with many nice amenities. Knowledgeable and respectful staff. A very pleasant experience buying a used car. Knowledgeable and respectful staff. A very pleasant experience buying a used car. More
by Bkuehn
Employees Worked With
September 28, 2022
My fiance and I had an excellent experience with Wally. We test drove a 2 vehicles and made a decision. Process went smooth and was pretty hassle free. We test drove a 2 vehicles and made a decision. Process went smooth and was pretty hassle free. More
by Sssunshine14
September 28, 2022
The dealership was friendly and fast and helped me get in the car that I really wanted the car that I really wanted More
by tsean58
September 24, 2022
Wasn’t that pleased. They were more worried about a sale more then me as a customer. Next time I am buying online. I guess the good thing is I knew what I wanted because They were more worried about a sale more then me as a customer. Next time I am buying online. I guess the good thing is I knew what I wanted because otherwise I wonder have been bent over. More
by Page
Employees Worked With
Kenney Crump
September 23, 2022
I’ve purchased 3 vehicles here. Excellent service and amazing staff. They always treat me well and get me the best deals. Excellent service and amazing staff. They always treat me well and get me the best deals. More
by Lorikia
September 22, 2022
The staff was attentive, friendly, helpful and able to meet all of our needs in purchasing the car which made the whole experience very enjoyable. meet all of our needs in purchasing the car which made the whole experience very enjoyable. More
by rnruss5
September 17, 2022
Dennis is great! Always so friendly and helpful! I will definitely be back to see him! Always so friendly and helpful! I will definitely be back to see him! More
by Kim
Employees Worked With
September 16, 2022
This is now my fifth lease from Dennis and Russ Darrow Waukesha! I always feel welcomed and respected when I walk in the doors. Everyone is extremely helpful! Waukesha! I always feel welcomed and respected when I walk in the doors. Everyone is extremely helpful! More
by mukristen
August 31, 2022
Friendly salespeople, explained all of the features on our vehicle. No pressure to buy, explored other options available. our vehicle. No pressure to buy, explored other options available. More
by Dave
