Russ Darrow Kia of Waukesha

Bloody fantastic cool Between Dennis and Greg and Jessica's outstanding performance going that extra mile to get what I wanted in my new truck five out five stars would hig Between Dennis and Greg and Jessica's outstanding performance going that extra mile to get what I wanted in my new truck five out five stars would highly recommend More

Better then the rest! What can I say, Kia's are great! The the dealership and staff at Russ Darrow Kia of Waukesha are the best. I've had the privilege of working wi What can I say, Kia's are great! The the dealership and staff at Russ Darrow Kia of Waukesha are the best. I've had the privilege of working with Brandon on four vehicle purchase and one lease. Brandon is personable, honest and straight forward. He understands my needs and always over exceeds expectations. I will continue to be a loyal customer to Kia and the Waukesha dealership group. Thank you Thomas Langford More

Great service A very complicated purchase was made very easy because of the friendly and helpful attitude of our salesperson. Every question was answered fully by J A very complicated purchase was made very easy because of the friendly and helpful attitude of our salesperson. Every question was answered fully by Jeff More

First Timer After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjua After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjuan were all so extremely helpful! They answered every question I had and walked me through the process. I hope all my future purchases go as smoothly. More

Certified pre-owned Russ Darrow Kia in Waukesha was easy to work with on purchasing a certified pre-owned off their lot. Lee offered several ways to complete the purchase Russ Darrow Kia in Waukesha was easy to work with on purchasing a certified pre-owned off their lot. Lee offered several ways to complete the purchase. All my questions were answered as Lee worked through the details. Overall, an excellent buying experience. More

Wonderful Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Tha Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Thank you More

Excellent service We had an exceptional experience. Ask for Jeff. He is knowledgeable and friendly and also takes his time explaining every step of the process. I would We had an exceptional experience. Ask for Jeff. He is knowledgeable and friendly and also takes his time explaining every step of the process. I would absolutely go and see him again. More

First time Kia Buyer Ken was a rock star helping us navigate the Kia Sorento options. Great Sales Rep. Like the laid back atmosphere of the entire dealership. Pleases wit Ken was a rock star helping us navigate the Kia Sorento options. Great Sales Rep. Like the laid back atmosphere of the entire dealership. Pleases with our entire buying experience More

Spark plug change They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got ther They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got there, they were able to offer me a coupon for even more off, that was even better. More

Easiest car purchase ever After researching the Kia Niro, I visited Russ Darrow because they had a model I wanted and they were close to home. After waiting a few minutes Lee c After researching the Kia Niro, I visited Russ Darrow because they had a model I wanted and they were close to home. After waiting a few minutes Lee came to assist us. He had us test driving a car in less than 5 min. Lee was very kind and courteous, very honest with us on his knowledge of this newest model, and very pleasant to work with. After deciding on our vehicle, the sales manager Greg was quick to explain our financing options and worked hard to get us the best deal for us. I had visited other Kia dealers and although pricing was similar, Greg made sure to beat the competition on price with his best offer up front. After filling out paperwork, we were approved and ready to close the deal within a couple hours. We took care of a few errands and headed back to take delivery. When we arrived Lee had made sure the vehicle was clean and gassed up for us, and took us through the features on the car to customize our preferences. He was never pushy and gave us plenty of time to "play" with the features. Before too long we were ready to sign papers. Jessica in finance was very helpful, laid back, and a pleasure to work with. She made the boring paperwork part of vehicle purchasing more enjoyable. From initial visit to driving away in our new car was a few short hours. We were very pleased with the vehicle purchase experience from this dealership team! More