
Russ Darrow Kia of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceeds Expectations I went in expecting to purchase a used vehicle or something I didn’t want. Kenney Crump changed that and took the time to give me all of my options. I I went in expecting to purchase a used vehicle or something I didn’t want. Kenney Crump changed that and took the time to give me all of my options. I ended up getting a car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Kenney Crump from Russ Darrow. It was worth the hour drive to get there from Madison, WI. More
Good Diagnostics and Servicing Thank you for your thoroughness in investigating my car’s issues. I was very pleased that the Service Rep was able to properly diagnose my car’s pro Thank you for your thoroughness in investigating my car’s issues. I was very pleased that the Service Rep was able to properly diagnose my car’s problem. Previously, I had my car at another Kia dealership for the same issue, but they weren’t able to identify the problem.. It was serious enough that had it gone without repairs, it could have been catastrophic. Thank you. More

Highly recommend this dealership My experience working with Dennis and Greg was nothing less than exceptional. The customer service that was displayed was beyond the norm. The effort My experience working with Dennis and Greg was nothing less than exceptional. The customer service that was displayed was beyond the norm. The effort put forth towards finding just the right car for our family was very appreciated. I look forward to referring this dealership to many of our friends and family. More
Great ServiceThe Sa The salesman was patient, kind, knowledgeable and presented many options in my car buying process. Overall, i received great customer service.I highl The salesman was patient, kind, knowledgeable and presented many options in my car buying process. Overall, i received great customer service.I highly recommend Russ Darrow. More
Unhappy I will need to return. I was just in Friday. Saturday morning I am getting a low tire pressure warning. I would have thought that would have been part of the service I just I was just in Friday. Saturday morning I am getting a low tire pressure warning. I would have thought that would have been part of the service I just had. More

Dennis is great! Dennis did a great job helping us with our new Sorento! Definitely recommend him! Very easy to work with and he is not pushy, just a great guy who i Dennis did a great job helping us with our new Sorento! Definitely recommend him! Very easy to work with and he is not pushy, just a great guy who is very understanding! We also love our Sorento! We’ve had it since September now and I love it even more than the day we took it home! More
Brake Easy Dez was great to work with. Explained all paperwork to me, and kept me updated while my rear brakes were worked on. Very happy with entire experienc Dez was great to work with. Explained all paperwork to me, and kept me updated while my rear brakes were worked on. Very happy with entire experience! More
Russ Darrow experience This was the easiest car buying experience ever! Ken T. Knew everything about the 3 models i was looking at. Ken had 3 cars ready for me to look at fr This was the easiest car buying experience ever! Ken T. Knew everything about the 3 models i was looking at. Ken had 3 cars ready for me to look at from my briefi explanation of what i was looking for and I LOVED all 3. I will definitely do business here again!! Best car buying experience EVER!Super friendly staff in finance too!! More
Straightforward experience Wally was very straightforward and was able to answer all of the questions I had. The manager Greg was very knowledgeable and offered some insight int Wally was very straightforward and was able to answer all of the questions I had. The manager Greg was very knowledgeable and offered some insight into the car buying process/market. This was my first car buying experience and compared to other dealerships, they were the most honest. More
New rotors and break pads Best price in the area (between this, Mieneke, and tires plus). Quick walk in and completed in a very reasonable time. Jacob was very helpful. Hig Best price in the area (between this, Mieneke, and tires plus). Quick walk in and completed in a very reasonable time. Jacob was very helpful. Highly recommend! More