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Russ Darrow Kia of Waukesha
Waukesha, WI
1,396 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,396 reviews
Verified Customer
April 18, 2025
Bonnie was wonderful and easy to work with! She was no pressure, fast and helpful. Gil-was very accommodating and helpful. She was no pressure, fast and helpful. Gil-was very accommodating and helpful. More
by Britni Trevino
April 17, 2025
The oil change and tire rotation took 1 hour as promised! service rep was very polite. service rep was very polite. More
by SRHB0SS
Employees Worked With
April 17, 2025
They are always working to help the customers get the best service. They are cheerful and make you feel important. best service. They are cheerful and make you feel important. More
by C.LYNOTT
Employees Worked With
April 16, 2025
Service department is always professional and helpful. Service schedule has always been on time for schedule service and neets and exceeds Service rines given Service schedule has always been on time for schedule service and neets and exceeds Service rines given More
by David Dyer
Employees Worked With
April 14, 2025
Wally was great! They were very busy and he did a fantastic job juggling everything. They were very busy and he did a fantastic job juggling everything. More
by RGOBLE1
April 14, 2025
Jacob recognized the problem and took care of the problem which was the result of oil change performed a couple weeks earlier. He addressed the issue immediately. which was the result of oil change performed a couple weeks earlier. He addressed the issue immediately. More
by JARATA22
April 13, 2025
Did nothing to try to help the customer. Wasn’t impressed and won’t be going back. They literally laughed at us from time to time and said yeah yeah we’ll take care of you but in the end nev Wasn’t impressed and won’t be going back. They literally laughed at us from time to time and said yeah yeah we’ll take care of you but in the end never did and even raised the bottom line because they screwed up. More
by Not Impressed
April 13, 2025
Listened to what I wanted and worked hard to provide. Very nice and respectful. Pleasant experience Very nice and respectful. Pleasant experience More
by BEVGAGERMEIER
